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Welcome to the Inteq Blog

Business Transformation & Operational Excellence

James Proctor

James Proctor

James Proctor is the Managing Director for The Inteq Group, Inc., and author of Mastering Business Chaos. He frequently lectures on business strategy, innovation and business transformation and serves on the board of commercial and non-profit organizations. Proctor is the author of Inteq’s acclaimed Business Analysis training series - reaching over 300,000 business and I.T. professionals worldwide.

Recent Posts

Date ↕ Title ↕
05.12.2025

How AI Is Transforming Business Systems Analysis

05.12.2025

The Most In-Demand Skills for Business Systems Analysts In 2025

05.12.2025

5 Must Read Inteq Blog Posts

05.12.2025

Business Process Reengineering: Aligning Strategy with Execution

05.12.2025

Unlocking Business Value Through Process Excellence

05.12.2025

Navigating Inflection Points: Turning Career Challenges into Opportunities

05.12.2025

The Art of Scenario Analysis – Responding vs. Reacting to Chaos

05.12.2025

Cultivating a Proactive Mindset – Turning Chaos into Opportunity

05.12.2025

Is Walmart Preparing to Challenge Amazon’s Dominance in Ecommerce?

05.13.2025

The Quantum Dynamics of the Current State of a Business Process

05.13.2025

A Fatal Rookie Mistake: Understanding a Process vs Improving a Process

05.13.2025

Yes indeed, there are stupid questions (in business analysis)!

05.13.2025

BPMN vs. Business Analysis

05.13.2025

Cost Optimization Initiatives: 10 Best Practices

05.13.2025

Cost Optimization: Three Essential Strategies

05.13.2025

Cost Optimization vs. Cost Cutting: The distinction is crucial!

05.15.2025

Business System Requirements: Custom Build vs. Vendor Product

12.26.2024

Top Business Analysis Barriers: Limited People Resources

05.15.2025

Asking the Right Business Questions Changes Everything

05.15.2025

Uncovering the Difference Between Business Cases and Use Cases

05.15.2025

The Southwest Airlines Scheduling System Meltdown

05.15.2025

Interesting Use Case - Dubious Business Case

05.15.2025

What is Business Process Reengineering?

05.15.2025

Business Process Mapping vs. Business Process Mining

05.15.2025

The 3 Layers of Transformational BPR: The Strategic Layer

05.15.2025

The 3 Layers of Transformational BPR: The Operational Layer

05.20.2025

Boeing 737 Max MCAS Software Epiphany

02.25.2025

The 3 Layers of Transformational BPR: The Tactical Layer

04.03.2025

10 Strategic Inflection Points that Require Transformational BPR

01.27.2025

Inteq’s BPR360/Framework ™: Blueprint For Business Transformation

04.04.2025

Business Process Gap Analysis: 3 Essential Concepts

04.28.2025

10 Business Process Modeling Best Practices

01.13.2025

How to Analyze a Business System

04.04.2025

Business Systems Analysis Tools: Improving Speed, Quality and Depth

02.20.2025

Key Advantages of Business Process Modeling

07.19.2024

Reading between the lines – am I cynical or on to something at Ikea?

02.19.2025

Business Analyst vs. Business Systems Analyst: What's the Difference?

07.19.2024

Transforming a Hero Culture: Netflix's Radical Transparency

01.22.2025

What is the Role of a Business Analyst?

02.06.2025

Why Do BPR Initiatives Often Fail to Deliver Transformative Results?

01.29.2025

BPR Tools: Workflow Automation vs. Robotic Process Automation (RPA)

03.04.2025

Business Process Reengineering: 6 Key Steps + Some Secret Sauce

01.23.2025

The Benefits of IT Modernization

02.05.2025

Digital Transformation vs. Business Process Reengineering (BPR)

04.28.2025

10 Misconceptions of Censuring Current State Mapping & Analysis

01.30.2025

Think Like an Owner – Thriving in an AI Driven Economy

01.16.2025

Digital Transformation - Artificial Intelligence & Machine Learning

04.03.2025

Digital Transformation: an Existential Threat to Technological Laggards

01.24.2025

Change Management: The X Factor in BPR & IT Modernization Initiatives

01.09.2025

Customer Self-Service vs. Shifting Work

04.28.2025

Crossing the Chasm from Business Chaos to Business Agility

02.10.2025

Transforming a Hero Culture

01.10.2025

Blueprint for Transformational BPR

04.03.2025

Top 10 Business Intelligence (BI) Requirements Analysis Questions

02.24.2025

Lean: Getting Early Wins from BPM

01.31.2025

The Five Essential Business Analysis Questions for BPR

01.03.2025

Agile Business Analysis: Breaking the Myth of The Iron Triangle, Part 2

07.19.2024

Miracle Flights Part II – BPR and Unintended Consequences

12.30.2024

Agile Business Analysis Breaking the Myth of The Iron Triangle Part 1

07.19.2024

Customer Value - My Second Cappuccino Epiphany!

07.19.2024

Miracle Flights Part I - Gaming the System

01.07.2025

Vertical Specialization “Mindset” Often Stifles Innovation

01.17.2025

Business Process Reengineering vs. Corporate Turnaround

IT Business Analyst Training Courses and Business Process Reengineering Training

About Us

The Inteq Group transforms individuals into high impact Business Analysis professionals. For over 25 years, The Inteq Group has been a global provider of business analysis training and has enhanced the skills of over 300,000 business and IT professionals worldwide via enterprise training, team training, consulting and eLearning. 

Some of Our Clients

ExxonMobil Business Transformation Enablement Program
E Trade Business Analyst Process Modeling
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JPMorgan Business Analyst Continuing Education
AERA Business Process Improvement Training Courses
Mastercard Business Process Analysis and Modeling
Lockheed Martin IT Modernization and Business Process Analysis
Bureau of Reclamation
Gates foundation
Sandia National Laboratories Business Process Analysis

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Inteq is an approved GSA prime contractor and Inteq consulting services and training programs are available to the U.S. Government under the GSA PSS. CHESS ITES-3S and DISA Encore III schedules. 
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ITES 3S v1a
DISA ENCORE III

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