Introduction Inteq’s BPR360/Framework™ provides the conceptual blueprint for business transformation – engaging people, processes and technology across the enterprise. Transformational Business ...

Timing is everything and now seems to be the time for Service Management and Digital Transformations. We can't throw a stick in any direction without hitting upon 'some company' talking of the ...

I have been following the Boeing 737 Max MCAS software issue with great interest since the crash of Ethiopian Airlines Flight 302. For those that are not familiar with the story the basic and highly ...

Business process gap analysis is an important and powerful technique in your business analysis and business systems analysis toolkit. There are three types or forms of business process gap analysis – ...

I have created hundreds of current-state and future-state business process models across pretty much every industry, business function and type of organization (public companies, private sector, ...

In connection with strategy execution, IT modernization and business process reengineering client work I am frequently asked the question: “how do I analyze a business system?” The first thing I do ...