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Business Systems Analysis:
Defining Business and User Requirements

IIBA Endorsed Education Provider| ACCET Acccredited 

Inteq's Business Systems Analysis course equips you and your team with critical thinking skills, conceptual knowledge, and best practices to swiftly uncover, analyze, and specify business and user requirements with precision, agility, and consistency.

Traditionally, text-oriented methods dominated the requirements process, but prove resource-intensive, ambiguous, and lack precision and standardization - leading to stakeholder disconnection from the analysis process.

Inteq's Business Systems Analysis course modernizes traditional approaches with intuitive visual analysis diagrams and best practice frameworks – accelerating communications and understanding ensuring rapid identification, analysis, and specification of requirements.

This approach not only mitigates the risk of costly mistakes and inefficiencies of superficial analysis and ambiguous requirements but also enhances operational effectiveness by fostering a deeper connection between analysts and stakeholders.

Participants emerge as high-impact professionals capable of translating in-depth business insights into comprehensive, precise, and unambiguous requirements, thereby significantly improving the speed, accuracy, and depth of analysis.

 

Course outline

Framework and key concepts

10 myths of analysis

Deep vs. superficial vs. Agile analysis

Business vs. business systems requirements

The 5 essential business analysis questions

Defining baseline requirements

Business functions, processes and work activities

The 5 types of business system requirements

The Interaction Content Diagram: actors and interactions

Components of a use case | Summary-level use cases

Analyzing and extending requirements

Extending baseline requirements

The interaction flow of events

Break-fix scenario analysis (the secret sauce of analysis)

Defining information requirements

The business vocabulary

Entity types | Attributes | Relationships

Entity relationship diagram (ERDs) basics

Analyzing and extending info requirements

State transition analysis

State transition diagramming

Business analytics requirements

BSA-at-scale case study

Participants analyze a complex real-world business space and identify and define business and user requirements. This case study provides an invaluable template that participants can leverage to jump start and improve business systems analysis in their organization.

Elicitation and collaboration

The quality of the conversation

Identifying and engaging SMEs and stakeholders

Sources of business knowledge

Facilitated workshops

Practical guidance

Maps, models & diagrams

Scaling analysis

Critical success factors

Learning Objectives | You Will Learn | Key Benefits
  • The 5 types of business requirements that form the foundation for business analysis.
  • Engage business users, subject matter experts and stakeholder in the analysis process.
  • Rapidly discover key requirements.
  • Surface “hidden” business requirements.
  • Specific questions that elicit deep business knowledge.
  • Thoroughly analyze complex issues.
  • Specify precise unambiguous business requirements.
  • Translate deep business knowledge actionable specifications.
  • Analyze business requirements 360º to ensure thorough analysis.
Who Should Attend?
  • Business analysts
  • Systems analysts
  • Business process analysts
  • Project managers
  • IT professionals
  • Subject matter experts and other stakeholders involved with mapping, analyzing and improving business processes
Prerequisites:

None. Inteq's Business Systems Analysis training course provides a comprehensive and cohesive approach to systems analysis regardless of background and level of experience.

Business Systems Analysis is designed as a precursor, but not a prerequisite and seamlessly integrates with:

Learning Options:
  • Anytime eLearning™: Anytime | Anywhere | Any Device | Self-Paced
  • Live: Inteq’s Business Systems Analysis 2-day training course can be tailored to your organization’s training objectives and can be combined with other Inteq courses to create a 3, 4 and 5-day hybrid training program.
  • Enterprise training for the entire organization.
What’s In the Box?

OK, there is not a box per se - the content is digital. In addition to 2-days/16 hours of expert instruction you receive:

  • Digital Badge of Completion
  • Personalized Certificate of Completion
  • ACCET Continuing Education Units (CEUs)
  • IIBA Professional Development Units (PDUs)
  • Electronic (PDF) Comprehensive 130 Page Course Manual
  • Case Study Materials
  • Supplemental Course Materials
Course Length:
  • The course is designed for two days, but Anytime eLearning™ allows self-paced learning.
  • Participants can revisit material to reinforce concepts.
  • The course must be completed within 45 days, with most participants finishing in 1-3 weeks.

Individual Training | Enroll Today

Anytime eLearning™ $995 $895 Per Participant
16 IIBA PDUs | 1.6 ACCET CEUs

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Anytime, Anywhere, Any Device.
Self Paced. 2-Day Course. 45-Day Access

*Or call us at 800-719-4627 to talk with
a Training Coordinator.

Team Training

"Our team was very impressed with Inteq’s BSA training program and we will definitely be bringing this training back for other teams."

AL

"The course included a toolbox of best practice analysis techniques. Most importantly, the instructor explained how, when, and why to use these techniques."

AA

"This was my first live virtual learning experience. Excellent course and very effective delivery via the virtual format."

BFS

"Our team was very impressed with Inteq’s BSA training program and we will definitely be bringing this training back for other teams."

AL

"The course included a toolbox of best practice analysis techniques. Most importantly, the instructor explained how, when, and why to use these techniques."

AA

"This was my first live virtual learning experience. Excellent course and very effective delivery via the virtual format."

BFS

What's Included

  • Digital Badge of Completion
  • Personalized Certificate of Completion
  • Continuing Education Units (CEUs)
  • IIBA Professional Development Units (PDUs)
  • Electronic Comprehensive Course Manual
  • Supplemental Course Materials
Business Systems Analysis Course Completion Badge

Accreditation & Professional Affiliation

ACCET Acccredited
Certified Woman Owned Small Business
IIBA Endorsed Education Provider
DBFD33D3-72EA-4135-80F9-4A2303347B97
9E0E5731-15E0-4070-BAD4-42305A0F9D75
7C788A5B-5283-4BE9-89CA-90AD59EB7E58
6512A7FE-6A58-4972-AFC8-0C7700C7BB27
Please contact us and let's start a conversation to discuss your training objectives in more detail.

Providing multiple options for your professional development

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Anytime eLearning
via registered portal
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Live Virtual
Open Enrollment
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Onsite Training
private group at your location
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Live Virtual
via online classroom
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Register and start training as soon as today! Or, contact us for details at info@inteqgroup.com or 800.719.4627 to discuss your business analysis training objectives and how Inteq's Business Systems Analysis training can help you in achieving those objectives.
White Paper: The Five Essential Business Analysis Questions

White Paper: The Five Essential Business Analysis Questions

This 8-Page White Paper Includes:

  • Deeply engage stakeholders in analysis
  • Challenge legacy business rules and requirements
  • Enable agile forward facing requirements analysis
  • Form the basis for effective change management
  • Applies critical thinking to business analysis
  • Result in consistent analysis across the organization
Download the Whitepaper