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Business Systems Analysis: Defining Business and User Requirements

Business Systems Analysis Course Series | IIBA Endorsed

Inteq2_Biz Sys Analysis 01 BSA-1

Individual Training | Enroll Today

Anytime eLearning™ $995 $695 Per Participants
16 PDUs | 1.6 CEUs

Anytime, Anywhere, Any Device.
Self Paced. 2-Day Course. 45-Day Access

*Or call us at 800-719-4627 to talk with
a Training Coordinator.

Customized Team Training

Inteq's Business Systems Analysis course provides the critical thinking skills, conceptual knowledge, and best practice techniques to rapidly discover, thoroughly analyze and accurately specify business and user requirements – with precision, agility, and consistency.

This course is about requirements - from a business perspective. The skills, techniques and methods from this course apply to the full spectrum of business system requirements – modifying the functionality of existing systems, selecting, and configuring vendor solutions, and detail requirements for custom development projects.

Until now, text-oriented analysis (bullet lists, indented outlines, etc.) prevailed as the primary technique to identify, analyze, and specify business requirements. Text oriented analysis, however, is resource intensive. It often lacks standardization, depth, and precision.

Some organizations apply technical design methods (class diagrams, object interaction diagrams, etc.) to business analysis. Technical design methods, however, intimidate and alienate the business community. As a result, stakeholders disconnect from the analysis process.

In today’s fast moving, highly competitive, complex business environment, organizations can no longer afford the costly mistakes, operational inefficiencies and lost opportunities that result from superficial analysis and ambiguous requirements.

Inteq’s Business Systems Analysis course applies a cohesive set of intuitive business oriented visual diagrams (e.g., process maps, activity diagrams, etc.), a cohesive framework, and best practice methods to rapidly identify, critically analyze and clearly specify forward facing business and business systems requirements. [Read More]

Business Systems Analysis transforms participants into high-impact business analysis professionals; professionals that connect with business users and stakeholders, uncover, rapidly assimilate, and critically analyze deep business knowledge, and transform that knowledge into thorough, precise unambiguous business and user requirements.

The result: increased speed, accuracy, and depth of analysis.

The courses comprising Inteq's Business Analyst Series are IIBA approved in connection with business analyst certification as part of IIBA’s Certified Business Analyst Professional requirements.

Our objective is more than education - its transformation for the participants, project teams and their organizations. That’s why over 300,000 business analysis professionals worldwide choose Inteq's business analysis training.

Download a PDF of Course Overview and Outline

Business Systems Analysis Training Course Outline

Framework and key concepts
  • 10 myths of analysis
  • Deep vs. superficial vs. Agile analysis
  • Business vs. business systems
    requirements
  • The 5 essential business analysis questions
Defining baseline requirements
  • Business functions, processes and work
    activities
  • The 5 types of business system requirements
  • The Interaction Content Diagram: actors and interactions
  • Components of a use case | Summary-level use cases
Analyzing and extending requirements
  • Extending baseline requirements
  • The interaction flow of events
  • Break-fix scenario analysis (the secret sauce of analysis)
Defining information requirements
  • The business vocabulary
  • Entity types | Attributes | Relationships
  • Entity relationship diagram (ERDs) basics
Analyzing and extending info requirements
  • State transition analysis
  • State transition diagramming
  • Business analytics requirements
BSA-at-scale case study

Participants analyze a complex real-world business space and identify and define business and user requirements. This case study provides an invaluable template that participants can leverage to jump start and improve business systems analysis in their organization.

Elicitation and collaboration
  • The quality of the conversation
  • Identifying and engaging SMEs and stakeholders
  • Sources of business knowledge
  • Facilitated workshops
Practical guidance
  • Maps, models & diagrams
  • Scaling analysis
  • Critical success factors
You Will Learn:
  • The 5 types of business requirements that form the foundation for business analysis
  • Engage business users, subject matter experts and stakeholder in the analysis process
  • Surface “hidden” business requirements
  • Specific questions that elicit deep business knowledge
  • Specify precise unambiguous business requirements
  • Analyze business requirements 360º to ensure thorough analysis
  • Identify and validate complex business scenarios
  • Leverage analysis resources and business knowledge across the enterprise
  • Business analysis best practice techniques
  • and much more
Who Should Attend?
  • Business analysts
  • Systems analysts
  • Project managers
  • IT professionals
  • Subject matter experts
  • Business users actively involved in discovering, analyzing and specifying business and user requirements.
Prerequisites:
None. Inteq's Business Systems Analysis training course provides a comprehensive and cohesive approach to systems analysis regardless of background and level of experience.

Business Systems Analysis is designed as a precursor, but not a prerequisite (depending on the participant's background and experience) to and seamlessly integrates with Inteq’s Agile Business Analysis, Logical Data Modelingand Business Process Modeling training courses.
Learning Options:

Anytime eLearning™: Anytime | Anywhere | Any Device | Self-Paced

Live Virtual Open Enrollment: We deliver an immersive virtual experience with similar levels of engagement as in-person onsite trainings.


Onsite Training or Virtual On-Site: Onsite at your locations worldwide or via our live virtual classroom | Contact us for details.

Course Length:

Live: Inteq’s Business Systems Analysis 2-Day training course can be tailored to your organization’s training objectives and can be combined with other Inteq courses to create a 3, 4 and 5-day hybrid training program.

Anytime eLearning™: Anytime, Anywhere, Any Device. Self Paced. 45-Day Access.

What’s included?
  • World-class training
  • Digital badge of completion
  • Personalized certificate of completion
  • Continuing Education Units (CEUs)
  • IIBA Professional Development Units (PDUs)
  • Electronic comprehensive course manual
  • Supplemental course materials
Who Should Attend?

Inteq's Business Systems Analysis training course is designed for Business Analysts, Systems Analysts, Project Managers, IT Professionals, Subject Matter Experts and Business Users actively involved in discovering, analyzing and specifying business and user requirements.

Prerequisites:
None. Inteq's Business Systems Analysis training course provides a comprehensive and cohesive approach to systems analysis regardless of background and level of experience.

Business Systems Analysis is designed as a precursor, but not a prerequisite (depending on the participant's background and experience) to and seamlessly integrates with Inteq’s Agile Business Analysis, Logical Data Modelingand Business Process Modeling training courses.
Learning Options:
Anytime eLearning™: Anytime | Anywhere | Any Device | Self-Paced

Onsite Training: Onsite at your locations worldwide or via our live virtual classroom | Contact us for details.
Course Length:
The course is designed for two full days of training. However, Anytime eLearning™ participants can learn at their own pace and on their own schedule.

Participants to go back and review the material at their own pace and time schedule to reinforce and further internalize the concepts.

Anytime eLearning™ participants have 45-days to complete the course and most participants typically complete the training over 1-3 weeks.

"Our team was very impressed with Inteq’s BSA training program and we will definitely be bringing this training back for other teams."

"The course included a toolbox of best practice analysis techniques. Most importantly, the instructor explained how, when, and why to use these techniques."

"This was my first live virtual learning experience. Excellent course and very effective delivery via the virtual format."

Course outline

Framework and Key Concepts

10 myths of analysis

Deep vs. superficial vs. Agile analysis

Business vs. business systems requirements

The 5 essential business analysis questions

Defining Baseline Requirements

Business functions, processes and work activities

The 5 types of business system requirements

The Interaction Content Diagram: actors and interactions

Components of a use case | Summary-level use cases

Analyzing and Extending Requirements

Extending baseline requirements

The interaction flow of events

Break-fix scenario analysis (the secret sauce of analysis)

Defining Information Requirements

The business vocabulary

Entity types | Attributes | Relationships

Entity relationship diagram (ERDs) basics

Analyzing and Extending Info Requirements

State transition analysis

State transition diagramming

Business analytics requirements

BSA-at-scale Case Study

Participants analyze a complex real-world business space and identify and define business and user requirements. This case study provides an invaluable template that participants can leverage to jump start and improve business systems analysis in their organization.

Elicitation and Collaboration

The quality of the conversation

Identifying and engaging SMEs and stakeholders

Sources of business knowledge

Facilitated workshops

Practical Guidance

Maps, models & diagrams

Scaling analysis

Critical success factors

Business Systems Analysis Badge Final

What's Included

  • Digital Badge of Completion
  • Personalized Certificate of Completion
  • Continuing Education Units (CEUs)
  • IIBA Professional Development Units (PDUs)
  • Electronic Comprehensive Course Manual
  • Supplemental Course Materials
Enroll Now
James Proctor overviews several key concepts of Inteq’s Business Systems Analysis training course in this 3 minute video segment.
Please contact us and let's start a conversation to discuss your training objectives in more detail.

Providing multiple options for your professional development

Business Management Courses and Business Systems Analysis
Anytime eLearning™
Training
more information
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Live Virtual
Open Enrollment
more information
Business Systems Analyst Certification and IT Business Analyst Training Courses
Virtual On-site
Training (Live)
more information
Certification Courses for System Analyst and Business Systems Analysis Training
Traditional On-site
Training
more information
Register and start training as soon as today! Or, contact us for details at info@inteqgroup.com or 800.719.4627 to discuss your business analysis training objectives and how Inteq's Business Systems Analysis training can help you in achieving those objectives.
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White Paper: The Five Essential Business Analysis Question

This 8-Page White Paper Includes:

  • Deeply engage stakeholders in analysis
  • Challenge legacy business rules and requirements
  • Enable agile forward facing requirements analysis
  • Form the basis for effective change management
  • Applies critical thinking to business analysis
  • Result in consistent analysis across the organization
Download the Whitepaper