Business Systems Analysis
Training Course

Defining Business and User Software Requirements


IIBA Endorsed Education Provider| ACCET Acccredited 

Inteq's Business Systems Analysis Training Course provides a practical framework to identify, analyze, and specify business systems requirements. You will learn to apply intuitive diagrams and models, best practice frameworks, real-world scenarios and case studies.

You will master a modern business-oriented approach to business systems requirements analysis and software design specification to uncover deep business insights and translate them into clear, complete, and actionable Software Requirement Specification (SRS) documents via user story and use-case formats.

Join over 300,000 business and IT professionals trained by Inteq worldwide.

What You Will Learn

  • How to elicit, analyze, and document business requirements
  • The 5 types of requirements that form the foundation for business analysis
  • To develop use cases and clear, concise, effective user stories
  • Visual analysis techniques (e.g. process maps, activity diagrams) to capture and validate requirements
  • AI techniques that amplify your skills and increase the speed and quality of analysis
  • Specific questions that elicit deep business knowledge and surface "hidden" requirements

Who Should Attend

  • Business Analysts and Systems Analysts
  • Project Managers and Product Owners
  • IT Developers, Citizen Developers and Subject Matter Experts (SMEs)
  • Data Modelers, Architects and Technical Leads
  • Anyone involved in defining or improving business systems

Course Benefits

  • Drive systems improvement using proven analysis frameworks
  • Actionable skills that can be immediately applied to real-world scenarios.
  • Improve stakeholder communication and decision-making
  • Reduce project risk and rework by getting the requirements right
  • Enhance career opportunities with in-demand skills
  • Earn CEUs and a digital certificate Of Completion

Course Format & Delivery Options

  • Delivery: Live online, self-paced on-demand, or onsite
  • Duration: 2 days | 16 Hours
  • Certification: Certificate of Completion + CEUs
  • Tools Provided: Templates, models, and frameworks for reuse

What Sets This Course Apart

  • Taught by industry expert James Proctor and backed by real-world case studies.
  • Actionable techniques trusted by leading business and government organizations – over 300,000 business and IT professionals trained worldwide
  • Transformation - this is not just a training course, its a transformational experience that prepares you and your team to become trusted advisors in your organization

Register Now

Transform your analysis skills and elevate your impact. Add to cart (see side panel) and start learning as soon as today. Or, for Team Training, please contact us via the Team Training side panel to discuss your specific training goals and objectives - including 3, 4 and 5-day hybrid and bootcamp training programs.

Course Outline

Framework And Key Concepts

10 myths of analysis

Deep vs. superficial vs. Agile analysis

Business vs. business systems requirements

The 5 essential business analysis questions

Defining Baseline Requirements

Business functions, processes and work activities

The 5 types of business system requirements

The Interaction Content Diagram: actors and interactions

Components of a use case | Summary-level use cases

Analyzing And Extending Requirements

Extending baseline requirements

The interaction flow of events

Break-fix scenario analysis (the secret sauce of analysis)

Defining Information Requirements

The business vocabulary

Entity types | Attributes | Relationships

Entity relationship diagram (ERDs) basics

Analyzing And Extending Info Requirements

State transition analysis

State transition diagramming

Business analytics requirements

BSA-At-Scale Case Study

Participants analyze a complex real-world business space and identify and define business and user requirements. This case study provides an invaluable template that participants can leverage to jump start and improve business systems analysis in their organization.

Leveraging AI Prompt Engineering*

Overview of Generative AI (GenAI)

The secret sauce: Asking the right questions via prompt engineering

Applying AI prompt engineering to identifying business systems requirements.

Elicitation And Collaboration

The quality of the conversation

Identifying and engaging SMEs and stakeholders

Sources of business knowledge

Facilitated workshops

Practical Guidance

Maps, models & diagrams

Scaling analysis

Critical success factors

* Before using AI as part of your business systems analysis toolkit, it's essential to first deeply understand business systems analysis first principles concepts and best practice skills, techniques and methods provided in this course. You can then leverage this knowledge via GenAI prompt engineering to amplify and enhance the speed and quality of analysis.

Top 5 Relevant Blog Posts

These blog posts collectively reinforce the core themes of the Business Systems Analysis Training Course, offering practical insights and aligning with the course's focus on modern techniques, AI integration, and role clarity in business systems analysis.

  1. Business Systems Analysis Tools
    This post delves into tools that enhance speed and value in business systems analysis, aligning closely with the course's emphasis on modern, business-oriented approaches to requirements analysis and software design specification.

  2. How AI Is Transforming Business Systems Analysis
    Explores the integration of AI in business systems analysis, reflecting the course's focus on leveraging AI concepts and techniques to amplify analysis skills.

  3. Business Analyst vs. Business Systems Analyst: Key Differences and Overlaps
    Clarifies the distinctions and overlaps between roles, pertinent to course participants aiming to understand their position within the analysis process.

  4. How to Analyze a Business System
    Provides a step-by-step guide to business system analysis, directly supporting the course's objective of mastering a modern approach to requirements analysis.

  5. The Most In-Demand Skills for Business Systems Analysts
    Highlights essential skills for business systems analysts, complementing the course's goal of equipping participants with actionable skills for real-world scenarios.
What’s In the Box?

OK, there is not a box per se, the content is digital. In addition to 2-days/16 hours of expert instruction you receive:

  • Digital Badge of Completion
  • Personalized Certificate of Completion
  • ACCET Continuing Education Units (CEUs)
  • IIBA Professional Development Units (PDUs)
  • Electronic (PDF) Comprehensive Course Manual
  • Case Study Materials
  • Supplemental Course Materials
Learning Options:
  • Anytime eLearning™: Self-Paced Training For Busy Professionals
    Inteq’s Anytime eLearning™ provides the perfect option for individuals and small groups to acquire professional level analysis skills as-needed and just-in-time. The course is designed for two days, but Anytime eLearning™ allows self-paced learning. Course access is 90 days, with most participants finishing in 1-3 weeks. Start training as soon as today! 

     
  • Live Virtual Classroom: Instructor Led | Live Online. Inteq's innovative Live Virtual Classroom approach brings the benefits of traditional classroom training into a live virtual environment.

  • Live Team Training (Virtual or Onsite): Inteq’s Business Systems Analysis 2-day training course can be tailored to your organization’s training objectives and can be combined with other Inteq courses to create a 3, 4 and 5-day hybrid training program.

  • Enterprise training for the entire organization.
Prerequisites:

None. Inteq's Business Systems Analysis training course provides a comprehensive and cohesive approach to systems analysis regardless of background and level of experience.

Business Systems Analysis seamlessly integrates with: