What is Business Process Modeling and Analysis training?

Inteq’s Business Process Modeling and Analysis training course equips professionals with the skills and techniques to map, visualize, analyze, and optimize business processes using BPMN standards, root-cause and pain-point analyses, and real-world scenarios.

What delivery formats are available?

This course is offered as onsite Live Team Training and self-paced Online Anytime eLearning™.

How long is the course?

The course duration is two days, totaling 14 hours of instruction.

Are there any prerequisites?

There are no formal prerequisites; all professionals involved in process improvement are welcome.

When modeling skills are weak, teams stall.
Fast paced organizations rely on people who can map, model, and improve process with precision.

BUSINESS PROCESS MODELING & ANALYSIS TRAINING

Business Readiness
Process Visibility & Performance Focus

You can’t optimize what you can’t clearly see.

Operational improvement requires a shared understanding of how work flows across the organization. Business Process Modeling establishes that shared view - aligning stakeholders, reducing friction, and enabling improvement initiatives to move forward with confidence.

Process Readiness Signals

✅ Different teams describe the same process differently
✅ Bottlenecks and rework are felt - but not measured
✅ Process maps exist, but aren’t detailed enough to analyze
✅ Improvement ideas are debated without shared facts or metrics
✅ Changes are made locally - without end-to-end alignment

Business Process Modeling & Analysis equips teams to map with precision (BPMN-based), measure performance with meaningful KPIs, and identify high-impact improvement opportunities that translate into real operational results.

Explore team-based Business Process Modeling training options

Team Training
Onsite or Live Virtual

Establish a shared process modeling framework so teams can map, measure, and analyze processes consistently - turning improvement into an executable, repeatable discipline.

✅ Instructor-led | Live virtual or onsite
✅ Aligns teams on modeling standards
✅ Improves measurement using meaningful KPIs and metrics
✅ Strengthens gap, pain-point, and root-cause analysis
✅ Frameworks, templates, and a scalable case study teams can reuse
✅ Turn process insight into measurable operational improvement

Leverage team training to accelerate operational improvement across current initiatives.

Ready to strengthen process clarity across your organization?

Let’s Start a Conversation

Let’s align training to your improvement initiatives, teams, and delivery goals.

300,000+

Professionals trained

PDUs / CDUs

4.8★

Average participant rating

Fortune 500

Trusted by global brands

Curriculum at a glance

Section 1 — Framework and Key Concepts

Grounds participants in customer and business value, clarifies how functions and processes operate, explains why the current state matters, and introduces the three layers of analysis used throughout the course.

Section 2 — Business Process Mapping

Covers BPMN concepts, mapping relationships and dependencies, modeling conditional branching, incorporating events and external activities, and applying workflow patterns for clear, accurate process models.

Section 3 — Deconstructing Work Activities

Utilize the 7 W’s framework and the systematic deconstruction of work activities, using BPMN procedure diagrams and appropriate activity granularity to reveal how work truly operates within processes.

Section 4 — Measures, Metrics and Indicators

Focuses on selecting and defining meaningful measures, metrics, performance indicators, and KPIs to quantify process performance and generate actionable insights for improvement.

Section 5 — Analyzing Business Processes

Equips participants to perform pain-point, KPI, and strategic gap analysis, along with root-cause analysis, to identify issues, uncover drivers, and target high-value improvement opportunities.

Section 6 — BPL at Scale Case Study

Map, measure and analyze a complex business process case. This case study provides an invaluable template that you and your team can leverage to elevate and enhance business process analysis in your organization.

Section 7 — Transition to Future State

Explores business and process change drivers, the process change continuum, the BPR360/Method™ transition approach, and opportunities for Agentic AI in designing the future state.

Section 8 — Practical Guidance

Provides complementary improvement methods, customer engagement considerations, and guidance for leveraging proven frameworks and models to strengthen process analysis and execution.

Inteq’s Business Process Modeling & Analysis training course builds the modern skills professionals need to map, visualize, analyze, and optimize complex business processes with clarity and confidence.

Grounded in customer and business value, participants learn to apply BPMN-based modeling, deconstruct work activities with precision, and assess performance using meaningful measures, metrics, and KPIs.

Through hands-on techniques - including pain-point, gap, and root-cause analysis - participants uncover inefficiencies, diagnose underlying issues, and identify high-impact improvement opportunities.

Real-world scenarios and a scalable case study provide a practical blueprint that teams can immediately apply to elevate process performance and support strategic goals across the organization.

The course also introduces change drivers, transition methods, and emerging opportunities for Agentic AI to accelerate process transformation.

COURSE OUTLINE Download the course outline PDF

ANYTIME E-LEARNING™ Anytime, Anywhere, Any Device

TEAM TRAINING Live High-Impact Shared Training Experience

Individual & Small-Group Readiness
eLearning Focus

Need stronger process modeling skills now - without waiting for a team training?

eLearning is ideal when you need immediate access to proven process modeling and analysis techniques - so you can map, measure, and analyze work as it exists today.

Anytime eLearning is an excellent fit if:

✅ You need to map and analyze a current process quickly
✅ You want flexible, self-paced learning around delivery work
✅ You’re building BPM capability as an individual or small group
✅ You want best practice process modeling techniques - not theory
✅ You want a certificate and digital badge to demonstrate capability

Professionals use eLearning to gain immediate skills enabling better mapping, modeling and analysis skills for more confident improvement decisions.

Enroll anytime • Apply immediately

Anytime eLearning
New 2026 Version!

Learn how to model processes with precision, measure performance, and identify improvement opportunities you can defend with confidence.

✅ 14 hours of expert-led, on-demand training
✅ Start anytime within 12 months
✅ 90 days of access once you begin
✅ Digital certificate + Inteq BPM badge
✅ Comprehensive course manual
✅ Case study, frameworks, and templates

Special Tuition: $695

Standard tuition $895

Limited-time special tuition available.

Secure checkout • Begin anytime within 12 months

Results our learners report

Trusted by professionals and teams at leading organizations

“Immediately applicable”

The frameworks helped me map our intake process and cut cycle time by 30% within one quarter.

★★★★★

Alex R.

Senior Business Analyst, Healthcare

“Clear, practical, powerful”

BPMN finally clicked. I used the templates to align stakeholders and reduce rework on our CRM project.

★★★★★

Priya S.

Product Owner, Financial Services

“Great for teams”

We rolled this out to 25 analysts. The common vocabulary and models sped up delivery across three workstreams.

★★★★★

Michael T.

Director of Operations, Manufacturing

FAQ

Is there a prerequisite? ▾

No. Inteq’s Business Process Modeling provides a comprehensive and cohesive approach to business process mapping, measurement and analysis regardless of background or level of experience.

What key concepts will I learn? ▾

Map current-state (As-Is) and design future-state (To-Be) processes
Surface critical inefficiencies, redundancies, and process breakdowns that hinder operational effectiveness.
Identify hidden bottlenecks and pain points that contribute to delays, rework, and increased cost.
Identify functional silos and disconnects that create fragmentation and limit cross-departmental collaboration.
Apply the BPMN business process modeling standards
Link processes to organizational goals and performance metrics
Use process analysis to support business transformation initiatives

Who Should Attend? ▾

Business Analysts, Systems Analysts, Process Analysts
Operations and Project Managers
IT and Systems Professionals
Change Management Leaders
Business Architects and Subject Matter Experts (SMEs)
Anyone involved in business process improvement

What are the key benefits? ▾

Enhance your ability to streamline and improve business operations
Build stakeholder confidence with clear, effective process models
Strengthen cross-functional collaboration and communication
Position yourself as a leader in organizational efficiency and innovation
Increase your value in roles focused on process excellence

What’s In the “Box”? ▾

14 CEUs, 1.4 IIBA PDUs
Personalized Digital Badge
Certificate of Completion
Comprehensive Course Manual PDF
Templates, Models, and Frameworks

What Sets This Course Apart? ▾

This course is led by industry expert James Proctor and includes real-world case studies to reinforce concepts in practical, relatable ways.
Inteq’s proven frameworks and methods and decades of experience make this course a trusted choice for professionals seeking real results in process improvement and analysis.
Transformation — This is not just a training course but a transformational experience that prepares you and your team to become trusted advisors in your organization.
Participants leave with actionable skills and a toolkit they can use immediately.

Anytime eLearning

Ready to enroll and start learning today?

Start anytime. Earn your certificate & digital badge. Apply techniques immediately.

Limited Time Special Tuition

Secure checkout · Begin anytime within 12 months

Team Training

Ready to discuss training for your team?

Tell us about your goals, timeline, and audience - we’ll recommend the best delivery approach.

Let’s Start a Conversation

We’ll help define scope, delivery approach, and next steps.

BUSINESS PROCESS MODELING & ANALYSIS TRAINING

You can’t optimize what you can’t clearly see.

Ready to strengthen process clarity across your organization?

Curriculum at a glance

Need stronger process modeling skills now - without waiting for a team training?

Results our learners report

Ready to enroll and start learning today?

Ready to discuss training for your team?

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