Business Relationship Management Training Overview
Cross-Enterprise Engagement, Elicitation & Collaboration Skills
Getting the requirements (business requirements, business system requirements, service requirements, etc.) “right” requires, in additional to analysis skills, high levels of engagement, elicitation, and collaboration with your customers (SMEs, stakeholders, etc.).
The focus of Inteq’s 2-day Business Relationship Management (BRM) training course is to provide you and your team with best practice techniques and methods to improve and elevate these essential skills.
Our goal is to enable you to master the skills at each level of the BRM continuum from Order Taker to Liaison, to Trusted Collaborator, to Strategic Partner.
Organizations are a complex ecosystem of interrelated services – each service contributing to creating customer and business value. Inteq’s BRM training provides the skills, techniques, methods and best practices to enable you to become a professional Business Relationship Manager.
However, these capabilities are also essential for all business and IT professionals including Business Analysts, Project Managers, Developers, hands-on staff, supervisors and managers and anyone in the organization involved in providing services to internal customers and/or external customers and business partners.