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Business Relationship Management Training Course

Cross-Enterprise Engagement, Elicitation & Collaboration Skills
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Register and start training as soon as today! Or, contact us for details at info@inteqgroup.com or 800.719.4627 to discuss your business relationship management training objectives and how Inteq's Business Relationship Management training can help you in achieving those objectives.

Business Relationship Management Training Overview

 

Cross-Enterprise Engagement, Elicitation & Collaboration Skills


Inteq2_Power Skills 01 BRM-1

Getting the requirements (business requirements, business system requirements, service requirements, etc.) “right” requires, in additional to analysis skills, high levels of engagement, elicitation, and collaboration with your customers (SMEs, stakeholders, etc.).
 
The focus of Inteq’s 2-day Business Relationship Management (BRM) training course is to provide you and your team with best practice techniques and methods to improve and elevate these essential skills.
 
Our goal is to enable you to master the skills at each level of the BRM continuum from Order Taker to Liaison, to Trusted Collaborator, to Strategic Partner.  
 
Organizations are a complex ecosystem of interrelated services – each service contributing to creating customer and business value. Inteq’s BRM training provides the skills, techniques, methods and best practices to enable you to become a professional Business Relationship Manager.
 
However, these capabilities are also essential for all business and IT professionals including Business Analysts, Project Managers, Developers, hands-on staff, supervisors and managers and anyone in the organization involved in providing services to internal customers and/or external customers and business partners.

High Levels of Engagement


Inteq's Business Relationship Management is a highly interactive high-energy training program. It’s specifically designed to enable you and your organization to succeed in today's rapidly changing, complex chaotic business environment.

The concepts and content of this course are based on years of best practices gleaned from thousands of business analysis interactions across the spectrum of industries and subject matter domains across the commercial and public sectors. It’s your roadmap for developing enterprise-level professional skills.

Participants in Inteq's Business Relationship training receive a comprehensive course workbook, supplemental materials, and a personalized Certificate of Completion indicating CEU (continuing education unit) credits awarded.

Business Relationship Management Training Course

Who Should Attend?
Inteq's Business Relationship Management training course is designed for Business Analysts, Systems Analysts, Project Managers, IT Professionals, Subject Matter Experts and Business Users actively involved in providing services to internal customers and/or external customers and business partners.
Prerequisites:
None. Inteq’s Business Relationship Management training provides a comprehensive and cohesive approach to relationship management, regardless of background and level of experience.

Business Relationship Management is an excellent companion and seamlessly integrates with any of our business analysis courses including Business Systems Analysis, Agile Business Analysis, Business Process Modeling, Business Process Reengineering, and Logical Data Modeling.
Learning Options:
Onsite Training: Onsite at your location worldwide or via our live virtual classroom | Contact us for details.
Course Length:

BRM training courses are 2-days in length via live virtual or onsite training. Participants enrolled in Anytime eLearning™ courses have 12 weeks to complete the course.

What’s included?
In addition to the world-class training, participants also receive a comprehensive course workbook - which is yours to keep, supplemental materials, a personalized Certificate of Completion and CEU (continuing education unit) credits.
Business Relationship Management Badge Final

Participants Receive

  • Digital Badge of Completion
  • Personalized Certificate of Completion
  • Continuing Education Units (CEUs)
  • IIBA Professional Development Units (PDUs)
  • Electronic Comprehensive Course Manual
  • Supplemental Course Materials
Download a PDF of Course Overview and Outline
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Key Skills & Techniques that You Will Learn:

  • BRM Framework and Key Concepts
  • BRM Maturity Model
  • Organizational, Operational and IT Strategy
  • Preparing for Customer Engagement
  • Discovery and Elicitation Techniques
  • Collaboration Techniques and Effective Communication
  • “Requirements” As-a-Service Offering
  • ... and much more

What is the Next Step?

Inteq's Business Relationship Management training course is available at your location via private On-Site Training for groups of 10 or more, or via our Virtual On-Site classroom. 

Click below to schedule a private On-Site Training with us or to learn more about our Virtual On-Site training options.

Virtual On-Site or On-Site Training