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Critical Thinking Training Course
Empower Rational Discussion, Objective Analysis, and Fact-Based Decision Making
This course is ideal for navigating complex problems and making informed recommendations in fast-paced business environments. Critical thinking is invaluable, where decisions have significant financial, operational, and reputational consequences.
Inteq’s Critical Thinking training course is essential to ensure that process improvement and supporting IT solutions are aligned with strategic objectives to optimize customer and business value.
Join over 300,000 business and IT professionals trained by Inteq worldwide.
What You Will Learn
- Apply structured thinking to assess data, assumptions, and arguments
- Distinguish facts from opinions and spot logical fallacies
- Strengthen decision-making under pressure and ambiguity
- Use frameworks for problem analysis and scenario evaluation
- Communicate reasoning and recommendations with confidence
- Integrate critical thinking into daily business practices
Who Should Attend
- Business Analysts, Systems Analysts, and Business Strategists
- Project Managers and Decision Makers
- Team Leaders, Supervisors and Managers
- Operations, IT, and Finance Professionals
- Anyone who regularly solves problems or makes recommendations
Course Benefits
- Improve clarity and accuracy in decision-making
- Reduce errors and biases in problem solving
- Increase influence by presenting sound arguments and solutions
- Navigate complexity and uncertainty with greater confidence
- Develop habits that support strategic thinking and analysis
Course Format & Delivery Options
- Delivery: Live online, self-paced on-demand, or onsite
- Duration: 2 days | 16 Hours
- Certification: Certificate of Completion + CEUs
- Tools Provided: Templates, models, and frameworks for reuse
What Sets This Course Apart
- Designed and led by industry expert James Proctor
- This course delivers real-world relevance through practical exercises, decision-making simulations, and structured frameworks
- Inteq’s approach balances intellectual rigor with actionable techniques, enabling professionals to apply critical thinking immediately in high-stakes scenarios
- Transformation: This is not just a training course but a transformational experience that prepares you and your team to become trusted advisors in your organization
Register Now
Ready to enhance critical thinking skills for better business decisions? For Team Training, please contact us via the Team Training side panel to discuss your specific training goals and objectives - including 3, 4 and 5-day hybrid and bootcamp training programs.
Course Outline
Framework And Key Concepts
What is Critical Thinking?
Key Components of Critical Thinking
The Importance of Critical Thinking
Foundational Critical Thinking Skills
First Principals - Logic and Reasoning
Fallacies
Assumptions
Evidence Evaluation
Argument Analysis
Inquiry and Analysis
Questioning Techniques
Perspective Taking
Cognitive Biases
Inference
Conceptual Clarity
Contextual Understanding
Contextual Awareness
Reflective Thinking
Skepticism
Reliability and Credibility
Critical Thinking Case Study
Participants apply critical thinking to a complex set of business cases and scenarios. This case study provides an invaluable template to jump start the application of critical thinking in your business analysis activities.
Domain Specific Application
Business Systems Requirements
Business Process Improvement
Business Cases
Strategy and Execution
Enterprise Application
Decision Making
Problem Solving
Innovation and Creativity
Practical Guidance
Sources of Business Knowledge
Engaging SMEs and Other Stakeholders
Framework for Critical Thinking
Appendix: Overview of Related “Thinking” Frameworks
Strategic Thinking | Systems Thinking | Design Thinking
- Asking the Right Business Questions Changes Everything
Core to critical thinking is framing questions that lead to meaningful insight. This post aligns directly with the course’s emphasis on curiosity, clarity, and inquiry. - Never Conflate Understanding a Process with Improving a Process
Emphasizes critical differentiation—thinking before acting. It reinforces structured observation, analysis, and the discipline to pause before recommending change. - Top 12 Business Analysis Barriers – #1: Limited People Resources
Highlights systemic reasoning around organizational constraints. Critical thinkers must diagnose root causes of underperformance—this blog reflects that mindset. - The Art of Scenario Analysis
Scenario analysis requires structured critical thinking to explore assumptions, risks, and outcomes. This blog complements the course's frameworks for analytical forecasting. - Stupid Questions in Business Analysis
A thought-provoking post that challenges the reader to rethink what makes a question “smart.” It promotes intellectual humility and the courage to explore ambiguity—key traits of strong critical thinkers.
OK, there is not a box per se, the content is digital. In addition to 2-days/16 hours of expert instruction you receive:
- Digital Badge of Completion
- Personalized Certificate of Completion
- ACCET Continuing Education Units (CEUs)
- IIBA Professional Development Units (PDUs)
- Electronic (PDF) Comprehensive Page Course Manual
- Case Study Materials
- Supplemental Course Materials
- Live Virtual Classroom: Instructor Led | Live Online. Inteq's innovative Live Virtual Classroom approach brings the benefits of traditional classroom training into a live virtual environment.
- Live Team Training (Virtual or Onsite): Inteq’s Business Systems Analysis 2-day training course can be tailored to your organization’s training objectives and can be combined with other Inteq courses to create a 3, 4 and 5-day hybrid training program.
- Enterprise training for the entire organization.
None. Inteq’s Critical Thinking training course provides a comprehensive and cohesive approach to applying critical thinking concepts and techniques regardless of background and level of experience.
Critical Thinking integrates seamlessly with the following courses:
Bring Your Team Together For a Live High-Impact Shared Training Experience
2, 3, 4 and 5-Day
Customized Training Options
