Inteq’s Soft Skills for Business and IT Professionals training course bridges the critical gap between technical expertise (hard skills) and the interpersonal capabilities (soft skills) essential for success in today’s collaborative business environment.
Soft Skills training equips business and IT professionals with practical tools to enhance leadership, emotional intelligence and communication that enables team collaboration, conflict resolution, and effective problem solving.
Through real-world scenarios and actionable frameworks, participants gain the confidence and competence to lead more effectively, communicate with clarity, and foster trust across the organization.
Join over 300,000 business and IT professionals trained by Inteq worldwide.
Strengthen verbal and non-verbal communication techniques
Build trust and collaboration in team-based environments
Enhance emotional intelligence and self-awareness
Navigate workplace conflict with confidence and empathy
Develop leadership presence and executive professionalism
Deliver feedback constructively and receive it effectively
Effectively handle difficult personalities and situations
Master elicitation and facilitation techniques to effectively engage stakeholders and SMEs
Who Should Attend
Business Analysts, Systems Analysts, Project Managers
Team Leaders and Supervisors
Managers, Supervisors and Subject Matter Experts (SMEs)
Anyone whose role requires enhanced communication and elicitation skills to engage stakeholders effectively
Course Benefits
Boost your professional confidence and personal effectiveness
Improve collaboration and team productivity
Enhance leadership potential and career growth
Strengthen emotional intelligence and workplace relationships
Deliver greater business value through effective facilitation and communication
What's In the "Box"
Duration: 2 days | 16 Hours
Credentials: Personalized Digital Badge & Certificate of Completion + CEUs + IIBA PDUs
Materials: Comprehensive Course Manual PDF + Case Study, Templates, Models, and Frameworks
Prerequisites:None. Inteq's Soft Skills training provides a comprehensive approach to elicitation, critical thinking, decision making, business cases and communication regardless of background or experience.
What Sets This Course Apart
This course is led by James Proctor, a respected facilitator known for developing transformative skills in leaders and professionals
Real-world scenarios and interactive exercises
Inteq’s Soft Skills Training Course blends proven techniques with practical insights to immediately improve how you communicate, collaborate, and lead
Transformation: This is not just a training course but a transformational experience that prepares you and your team to become trusted advisors in your organization
