Curriculum at a glanceSection 1 — Introduction and FoundationEstablishes an enterprise view of business analysis, focusing on value creation, change drivers, agile principles, and the role of business cases in decision-making.
Section 2 — Framework for Business AnalysisIntroduces a structured framework for analyzing organizations, clarifying requirements, identifying stakeholders, understanding value drivers, and applying essential business analysis questions. Section 3 — Analyzing Business Problems & OpportunitiesExplores agile analysis techniques to distinguish goals, strategies, and tactics while applying metrics, gap analysis, root cause analysis, and risk-based evaluation. Section 4 — Developing Business CasesCovers practical methods for building, evolving, validating, and presenting business cases using user stories, iterative refinement, and backlog-based case management. Section 5 — Eliciting Business KnowledgeFocuses on uncovering meaningful business insight through effective facilitation, diverse knowledge sources, and techniques that move analysis beyond surface-level understanding. Section 6 — Essential Professional SkillsStrengthens interpersonal effectiveness by addressing communication, active listening, teamwork, and strategies for managing difficult personalities and challenging situations. Section 7 — Case Study | Developing a Business CaseParticipants apply course concepts to a real-world scenario, analyzing a business problem, evaluating alternatives, and developing a complete business case impacting people and processes. Section 8 — Practical GuidanceProvides actionable guidance, templates, and current insights to help participants establish credibility, apply trending practices, and confidently initiate business analysis efforts. |
|
