The Misconception
Many organizations treat BPM as documentation. Inteq approaches BPM as a performance capability - designed to produce measurable outcomes.
When BPM efforts fail to improve cost, speed, and reliability, it’s not because mapping was done incorrectly - it’s because process artifacts were never translated into prioritized decisions and executable change.
What BPM Really Is
BPM is how organizations continuously improve performance - by redesigning decisions, handoffs, controls, and accountability to improve how workflows through the process.
Inteq’s BPM Delivery Model bridges this gap by leading with facilitated analysis and process design first, then producing the deliverables and business cases required to execute improvement.
The result is BPM work that is not only well-documented, but operationally executable, governable, and aligned to measurable business outcomes - creating a repeatable foundation for continuous improvement.
