<img alt="" src="https://secure.leadforensics.com/199896.png" style="display:none;">
Request a Consultation

Business Process Reengineering Workshops

HubSpot Video

Overview

Organizations today operate in a complex, rapidly changing highly competitive business environment. Proactively transforming (and continually improving) business processes are essential to survive and thrive in today’s business environment.

Speed, quality and time-to-value are essential to the success of Business Process Reengineering (BPR) initiatives. Working with your team, we provide our deep BPR experience and expertise, including best practice tools, techniques, and methods, to facilitate high-intensity, short-duration, sprints to produce actionable results quickly.

A significant portion of your BPR initiative is accomplished in weeks rather than months.

Solution Workshop Details:

  • Work session prework by workshop participants and Inteq consultants prior to the initiation of the live portion of the workshop.
  • Intensive live work sessions, facilitated by Inteq, with your team (subject matter experts, management and leadership) to develop actionable outcomes and deliverables.
  • Post work session forward planning to enable workshop participants to successfully use, apply and integrate the workshop deliverables and outcomes into associated projects and initiatives.
  • A solution workshop is typically conducted over 2-3 weeks depending on the scope of the workshop.

See All Solution Workshops

Mapping Business Processes:

Business process maps (current and future state), including work activities, procedures, and workflows, are the foundation for analyzing business processes and identifying improvement opportunities.

The focus of the mapping workshops is on rapidly and accurately mapping the current state of the processes within the scope of the initiative.

See my recent blog post 10 Perilous Misconceptions of Censuring Current State Mapping & Analysis regarding the importance of mapping and analyzing the current state.

Working with your team, we provide our deep BPR experience and expertise, including best practice tools, techniques, and methods, to facilitate high-intensity, short-duration, sprints to rapidly and accurately capture the current state of your organization’s business processes.

Workshop deliverables include:

  • Identification of processes and subprocesses within the scope of the initiative.
  • Process maps that visually depict and define:

    • The work activities that comprise the business processes
    • The business process workflows (activities, relationships, and workflow rules)
    • Underlying procedures and rules of work activities.
    • Resource roles performing the work activities.
    • Systems supporting the work activities and workflows.
    • Alignment of work activities to organizational functions.
  • Identification of current state performance metrics
  • Glossary of terms and concepts associated with the processes.

Who Should Attend?

The workshop is designed for Subject Matter Experts (SMEs), business analysts and systems analysts, developers (associated with the business systems supporting the processes), supervisors and managers and other stakeholders with knowledge of the current state of the business processes.

FAQs

Q: What notation is used for mapping business processes?
A: We use Business Process Modeling Notation (BPMN). The are several industry standard notations for mapping business processes. However, BPMN is the predominant standard. If your organization uses another standard, it’s straightforward to convert BPMN to any other industry standard.

Q: Do you use a tool for process mapping?
A: There a many excellent vendor tools designed to support business process mapping. However, in the workshops, we use Visio with a shape template designed for BPMN. This enables the team to rapidly map processes without the constraints of a specific vendor tool.

Mapping Business Processes Icon

Analyzing Business Processes: 

The focus of this workshop is to:

  1. Analyze processes from multiple perspectives.
  2. Identify opportunities to improve the processes.
  3. Identify specific actionable improvements (changes) associated with opportunities.

Think of "opportunities" as “what” can/needs to be changed in the processes and “improvements” as “how” (the things we are going to do) to change the process.

Analyzing business processes requires a solid understating of the current state of the business processes and the operational objectives of the business functions (department, business unit, division, etc.) within the scope of the initiative as well as the organization’s strategic plan.

In that context, we analyze processes from five perspectives: pain point analysis, KPI gap analysis, strategic gap analysis, root cause analysis, and critical question analysis.

Working with your team, we provide our deep BPR experience and expertise, including best practice tools, techniques, and methods, to facilitate high-intensity, short-duration, sprints to achieve the objectives of the workshop.

Workshop deliverables include:

  • A list of the opportunities identified during the sessions.
  • A catalog of specific actionable (practical, implementable, etc.) candidate improvements to increase the effectiveness, efficiency, and/or agility of the in-scope processes.
  • A mapping (cross reference) of the candidate improvements to the opportunities and a mapping (cross reference) of the candidate improvements to the current state work activities and workflows.

Who Should Attend?

The workshop is designed for Subject Matter Experts (SMEs), business analysts and systems analysts, developers (associated with the business systems supporting the processes), supervisors and managers and other stakeholders with knowledge of the current state of the business processes and future state objectives.

Analyzing Business Processes Icon

Developing Business Cases

BPR initiatives always (yes always) result in identifying more actionable candidate improvements than an organization has the time, budget, focus and resources to operationalize and implement. Accordingly, candidate improvements must be prioritized. Business cases enable prioritization.

A business case is an objective, fact-based analysis of a candidate improvement based on constraints, risks, cost, value, and other considerations as well as level of alignment with operational goals and objectives and organizational strategy.

Business cases enable the ranking, prioritization, and selection of candidate improvements to move forward into future state design and implementation.

The focus of this workshop is on developing business cases for the candidate improvements identified by your team.

Working with your team, we provide our deep BPR experience and expertise, including best practice tools, techniques, and methods, to facilitate high-intensity short-duration sprints to achieve the objectives of the workshop.

Workshop deliverables Include:

Business cases for the candidate improvements identified by your team.

Who Should Attend?

The workshop is designed for Subject Matter Experts (SMEs), business analysts and systems analysts, developers (associated with the business systems supporting the processes), supervisors and managers, including senior management and other stakeholders with knowledge to assist in developing business cases for the candidate improvements. and assisting with analysis and prioritization.

Developing Business Cases Icon

Designing the Future State(s):

The focus of this workshop is to:

  1. Rank and prioritize candidate improvements.
  2. Select cohesive sets of candidate improvements to bundle into sprints to move forward into operationalizing and implementation.
  3. Apply best practices for managing the backlog of improvements.

At any given time, a business process has one current state, but can have many future states.

Your backlog has many candidate improvements. The improvements in your backlog, however, are rarely operationalized and implemented en masse as a single group.

Typically, low/no-tech “quick win” improvements are implemented early as they are discovered and more complex improvements, often dependent on the implementation of other improvements, are operationalized and implemented in cohesive sprints over time.

Working with your team, we provide our deep BPR experience and expertise, including best practice tools, techniques, and methods, to facilitate high-intensity, short-duration, sprints to achieve the objectives of the workshop.

Workshop deliverables include:

  • A prioritized backlog of candidate improvements based on prioritization criteria.
  • Best practices for managing the backlog. The backlog is not static. It’s dynamic based on ongoing changes in constraints and priorities.

    The key is to periodically (e.g., quarterly) groom the backlog based on changes in constraints and priorities and select cohesive sets of improvements to move forward into operationalization and implementation.
  • Future state process maps based on the implementation of each sprint.

Who Should Attend?

The workshop is designed for Subject Matter Experts (SMEs), business analysts and systems analysts, developers (associated with the business systems supporting the processes), supervisors and managers, including senior management and other stakeholders with the business knowledge to assist in prioritizing and selecting candidate improvements to move forward into operationalization and implementation.

Designing the Future State(s) Icon-1

Cost Optimization

I speak with many C-level and senior leadership team members regarding business strategy and many divisional/business unit leadership and management regarding strategy execution. The concept of cost optimization and cost cutting are increasingly a part of these discussions.

Cost optimization and cost cutting are often used interchangeably and often have different meanings across an organization. They are not the same!

Cost optimization is value driven from a cross-enterprise enterprise perspective. It enables smart reductions in the cost of operations and guides tactical and strategic spending decisions. Indiscriminate cost cutting, however, typically leads to sub-optimal results.

Working with your team, we provide our deep business process reengineering and operational experience and expertise, including best practice tools, techniques and methods for cost optimization to facilitate high-intensity, short-duration sprints that rapidly and accurately enable the team to identify, analyze and prioritize cost optimization opportunities.

Workshop deliverables include:

A prioritized set of actionable cost optimization opportunities - tactical and strategic, aligned with operational goals and objectives and organizational strategy.

Who Should Attend?

The workshop is designed for Subject Matter Experts (SMEs), business analysts, supervisors and managers, leadership, and other stakeholders with knowledge of the current state of the business processes to identify and prioritize strategic and tactical opportunities for cost optimization.

Also see these related blog posts and whitepapers

Cost Optimization Initiatives Icon

Contact Us to Discuss a BPR Workshop
Customized to Your Specific Needs and Objectives