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Business Process Management Course Series

Business Process Modeling: Mapping, Metrics & Analysis | IIBA Endorsed

Inteq2_Biz Proc Mgmt 01 BPL-1

Individual Training | Enroll Today

Anytime eLearning™ $995 $695 Per Participant

Anytime, Anywhere, Any Device.
Self Paced. 45-Day Access

*Or call us at 800-719-4627 to talk with
a Training Coordinator.

Organizations today operate in a complicated, complex, rapidly changing globally competitive business environment. Business processes and supporting business systems must continually adapt to keep pace. Business processes however often evolve informally, ad-hoc and slowly.

The result is that many business processes are a tangled web of inefficient work activities, ambiguous policies and legacy procedures that consume resources and impede performance. 

These same processes, unfortunately, are often a  source for business systems requirements—requirements that reflect legacy business rules that that constrain rather than improve business processes. 

Inteq’s Business Process Modeling 2-day training course uses BPMN (Business Process Modeling Notation) as the foundation for deep business analysis and engaging Subject Matter Experts (SMEs) and other stakeholders. 

Participants learn best practice techniques and methods to coherently map (using BPMN), accurately measure and thoroughly analyze business processes and work activities across the organization. 

The result is that participants acquire and can immediately apply professional level skills to connect with the business SMEs and stakeholders, discover and rapidly assimilate deep business knowledge, critically analyze and challenge existing processes, and deliver substantial ROI from analysis.

This deep level of engagement and analysis enables participants to design effective, efficient, agile forward-facing business processes and identify supporting business systems requirements.

Inteq’s Business Process Modeling training course is seamlessly integrated and cohesively organized around Inteq’s BPR360/Framework™—the Conceptual Blueprint for Business Transformation.

Inteq’s business analysis training courses have emerged as the gold standard for professional business analysis training—and are simply the most effective business analysis training courses available in the industry.

Download a PDF of Course Overview and Outline

Business Process Modeling Training Course Outline

Framework and key concepts
  • Customer and business value
  • Business functions and processes
  • Why the current state matters
  • The three layers of analysis
Business process mapping
  • Relationships and dependency
  • Conditional branching
  • Events and external activities
  • Workflow patterns
Deconstructing work activities
  • The 7 W’s
  • Deconstructing work activities
  • Activity granularity
Measures, metrics and indicators
  • Measures and metrics
  • Performance metrics and KPIs
  • Selecting measures, metrics and KPIs
Analyzing business processes
  • Pain point gap analysis
  • KPI gap analysis
  • Strategic gap analysis
  • Root cause analysis
BPL at scale case study
Participants map, measure and analyze a complex real-world business process case. This case study provides an invaluable template that participants can leverage to jump start and improve business process analysis in their organization.
Transition to BPR
  • Business and process change drivers
  • The process change continuum
  • The BPR360/Method™ for transition
Practical guidance
  • Complementary process improvement methods
  • Customer engagement considerations
  • Leveraging frameworks and models
You Will Learn:
  • To quickly and accurately map business processes
  • How to discover and capture deep business knowledge
  • A proven framework and roadmap for process analysis
  • High-value vs. non-productive work activities
  • Elicitation techniques and business questions that challenge legacy business rules
  • To identify and analyze forward-facing business requirements across the enterprise
  • To identify and apply metrics and key performance indicators (KPIs)
  • Techniques to analyze cross-functional hand-offs
  • To identify silos and sources of sub-optimization
  • To identify process gaps and perform root cause analysis
  • Tactics to identify and analyze opportunities for improving business processes
  • and much more
Who Should Attend?
  • Business analysts
  • Systems analysts
  • Business process analysts
  • Project managers
  • IT professionals
  • Subject matter experts and other stakeholders involved with mapping, analyzing and improving business processes
Prerequisites:
None. Inteq’s Business Process Modeling provides a comprehensive and cohesive approach to business process mapping, measurement and analysis regardless of background and level of experience.

Business Process Modeling integrates seamlessly with Inteq’s Business Process Reengineering Business Systems Analysis  and Agile Business Analysis training courses.
Learning Options:
Anytime eLearning™: Anytime | Anywhere | Any Device | Self-Paced

Live: Inteq’s Business Process Modeling 2-day training course can be tailored to your organization’s training objectives and can be combined with other Inteq courses to create a 3, 4 and 5-day hybrid training program.
Course Length:
The course is designed for two full days of training. However, Anytime eLearning™ participants can learn at their own pace and on their own schedule.

Participants can go back and review the material at their own pace and time schedule to reinforce and further internalize the concepts.

Anytime eLearning™ participants have 45-days to complete the course and most participants typically complete the training over 1-3 weeks.
What’s included?
  • World-class training
  • Digital badge and personalized certificate of completion
  • Continuing Education Units (CEUs)
  • IIBA Professional Development Units (PDUs)
  • Electronic comprehensive course manual
  • Supplemental course materials

 

Who Should Attend?
  • Business analysts
  • Systems analysts
  • Business process analysts
  • Project managers
  • IT professionals
  • Subject matter experts and other stakeholders involved with mapping, analyzing and improving business processes
Prerequisites:
None. Inteq’s Business Process Modeling provides a comprehensive and cohesive approach to business process mapping, measurement and analysis regardless of background and level of experience.

Business Process Modeling integrates seamlessly with Inteq’s Business Process Reengineering,  Business Systems Analysis  and Agile Business Analysis training courses.
Learning Options:
Anytime eLearning™: Anytime | Anywhere | Any Device | Self-Paced

Live: Inteq’s Business Process Modeling 2-day training course can be tailored to your organization’s training objectives and can be combined with other Inteq courses to create a 3, 4 and 5-day hybrid training program.
Course Length:
The course is designed for two full days of training. However, Anytime eLearning™ participants can learn at their own pace and on their own schedule.

Participants can go back and review the material at their own pace and time schedule to reinforce and further internalize the concepts.

Anytime eLearning™ participants have 45-days to complete the course and most participants typically complete the training over 1-3 weeks.

"I learned a great deal from this course. Examples used to describe scenarios are good, and the instructor used common everyday processes to highlight the concepts."

"The instructor is truly an expert and I learned a great deal from this training. I highly recommend this training for anyone that wants to improve their skills in this very critical analysis space."

"This course was fantastic! It was extremely helpful in modeling and analyzing business process."

Course outline

Framework and Key Concepts

Customer and business value

Business functions and processes

Why the current state matters

The three layers of analysis

BPMN & Business Process Mapping

Business Process Modeling Notation

Relationships and dependency

Conditional branching

Events and external activities

Workflow patterns

Deconstructing Work Activities

The 7 W’s

Deconstructing work activities

BPMN Procedure Diagrams

Activity granularity

Measures, Metrics and Indicators

Measures and metrics

Performance metrics and KPIs

Selecting measures, metrics and KPIs

Analyzing Business Processes

Pain point gap analysis

KPI gap analysis

Strategic gap analysis

Root cause analysis

BPL at Scale Case Study

Participants map, measure and analyze a complex real-world business process case. This case study provides an invaluable template that participants can leverage to jump start and improve business process analysis in their organization.

Transition to BPR

Business and process change drivers

The process change continuum

The BPR360/Method™ for transition

Practical Guidance

Complementary process improvement methods

Customer engagement considerations

Leveraging frameworks and models

Business Process Modeling Badge Final

What's Included

  • Digital Badge of Completion
  • Personalized Certificate of Completion
  • Continuing Education Units (CEUs)
  • IIBA Professional Development Units (PDUs)
  • Electronic Comprehensive Course Manual
  • Supplemental Course Materials
Download a PDF of Course Overview and Outline
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Key Business Process Modeling and Analysis Skills that You will Learn:

  • To quickly and accurately map business processes
  • How to discover and capture deep business knowledge
  • A proven framework and roadmap for process analysis
  • High-value vs. non-productive work activities
  • Elicitation techniques and business questions that challenge legacy business rules
  • To identify and analyze forward-facing business requirements across the enterprise
  • To identify and apply metrics and key performance indicators (KPIs)
  • Techniques to analyze cross-functional hand-offs
  • To identify silos and sources of sub-optimization
  • To identify process gaps and perform root cause analysis
  • Tactics to identify and analyze opportunities for improving business processes
  • and much more

What is the Next Step?

Inteq courses are available for Enterprise Training, Team Training and Individual & Small Group training – via live virtual or live onsite training and self-paced via Anytime eLearning™.
Please contact us and let’s start a conversation to discuss your training objectives in more detail.

Providing multiple options for your professional development

Business Process Modeling Training Courses
Anytime eLearning™
Training
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Live Virtual
Open Enrollment
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Business Process Modeling Training Courses
Virtual On-site
Training (Live)
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Business Process Modeling Training Online
Traditional On-site
Training
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Register and start our business process modeling training online as soon as today! Or, contact us for details at info@inteqgroup.com or 800.719.4627 to discuss your process modeling training objectives and how Inteq's Business Process Modeling training can help you in achieving those objectives.

Providing multiple options for your professional development

individual-training-gray-icon
Individual
Training
more information
team-training-icon
Team
Training
more information
enterprise-training
Enterprise
Training
more information
Register and start training as soon as today! Or, contact us for details at info@inteqgroup.com or 800.719.4627 to discuss your business analysis training objectives and how Inteq's Business Process Modeling training can help you in achieving those objectives.
10 Perilous Misconceptions of Censuring Current State Mapping & Analysis

10 Perilous Misconceptions of Censuring Current State Mapping & Analysis

This In-Depth 18-Page White Paper Includes:

  • Current State Mapping and Analysis - The Foundation for Business Transformation
  • The 5 Essential Business Analysis Questions
  • The 10 Perilous Misconceptions of Censuring Current State Mapping and Analysis
  • Key Best Practices and Perilous Traps to Avoid
  • Successful Business Transformation and Modernization
Download the Whitepaper