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Business Process Modeling & Analysis
The Analyst's Blueprint: From Process Mapping to Process Mastery

IIBA Endorsed Education Provider| ACCET Acccredited 

Organizations today operate in a complicated, complex, rapidly changing globally competitive business environment. Business processes and supporting business systems must continually and rapidly adapt and evolve.

Many business processes, however, are a complex web of legacy business rules, inefficient work activities, dated policies, ambitious procedures, and dated supporting systems.

Inteq’s Business Process Modeling training course leverages process mapping (using BPM Notation) as the foundation for deep business analysis and engaging Subject Matter Experts (SMEs) and other stakeholders.

This course is your blueprint for success:

  • Learn best practice techniques and methods to accurately map, precisely measure and thoroughly analyze business processes across the organization.
  • Develop professional-level skills to uncover deep business insights and critically evaluate existing processes,
  • Identify improvement opportunities, design effective, efficient, agile forward-facing business processes.

This is not just a training course but a transformational experience that prepares you to become a trusted advisor for the challenges of tomorrow's business landscape.

Course outline

Framework and key concepts

Customer and business value

Business functions and processes

Why the current state matters

The three layers of analysis

Business process mapping

Relationships and dependency

Conditional branching

Events and external activities

Workflow patterns

Deconstructing work activities

The 7 W’s

Deconstructing work activities

Activity granularity

Measures, metrics and indicators

Measures and metrics

Performance metrics and KPIs

Selecting measures, metrics and KPIs

Analyzing business processes

Pain point gap analysis

KPI gap analysis

Strategic gap analysis

Root cause analysis

BPL at scale case study

Participants map, measure and analyze a complex real-world business process case. This case study provides an invaluable template that participants can leverage to jump start and improve business process analysis in their organization.

Transition to BPR

Business and process change drivers

The process change continuum

The BPR360/Method™ for transition

Practical guidance

Complementary process improvement methods

Customer engagement considerations

Leveraging frameworks and models

Learning Objectives | You Will Learn | Key Benefits
  • Quickly and accurately map and visualize business processes.
  • Discover and capture deep business knowledge.
  • Gain confidence in challenging and refining existing processes.
  • Design agile, forward-facing processes.
  • A proven best practice framework and roadmap for process analysis.
  • Elicitation techniques and business questions that challenge legacy business rules.
  • Identify and analyze:
    • Forward-facing business requirements across the enterprise.
    • Metrics and key performance indicators (KPIs).
    • Cross-functional hand-offs, silos and sources of sub-optimization.
    • Process gaps and perform root cause analysis.
    • Opportunities for improving business processes.
  • … and much more
Who Should Attend?
  • Business analysts
  • Systems analysts
  • Business process analysts
  • Project managers
  • IT professionals
  • Subject matter experts and other stakeholders involved with mapping, analyzing and improving business processes
Prerequisites:
None. Inteq’s Business Process Modeling provides a comprehensive and cohesive approach to business process mapping, measurement and analysis regardless of background and level of experience.

Business Process Modeling integrates seamlessly with
Learning Options:
  • Anytime eLearning™: Anytime | Anywhere | Any Device | Self-Paced
  • Live: Inteq’s Business Process Modeling 2-day training course can be tailored to your organization’s training objectives and can be combined with other Inteq courses to create a 3, 4 and 5-day hybrid training program.
  • Enterprise training for the entire organization.
What’s In the box?

OK, there is not a box per se – the content is digital. In addition to 2-days/16 hours of expert instruction you receive:

  • Digital Badge of Completion
  • Personalized Certificate of Completion
  • ACCET Continuing Education Units (CEUs)
  • IIBA Professional Development Units (PDUs)
  • Electronic (PDF) Comprehensive 142 Page Course Manual
  • Case Study Materials
  • Supplemental Course Materials
Course Length:
  • The course is designed for two days, but Anytime eLearning™ allows self-paced learning.
  • Participants can revisit material to reinforce concepts.
  • The course must be completed within 45 days, with most participants finishing in 1-3 weeks.

Individual Training | Enroll Today

Anytime eLearning™ $995 $695 Per Participant
16 PDUs | 1.6 CEUs

individual-training-gray-icon

Anytime, Anywhere, Any Device.
Self Paced. 2-Day Course. 45-Day Access

*Or call us at 800-719-4627 to talk with
a Training Coordinator.

Customized Team Training

"Our team was very impressed with Inteq’s BSA training program and we will definitely be bringing this training back for other teams."

AL

"The course included a toolbox of best practice analysis techniques. Most importantly, the instructor explained how, when, and why to use these techniques."

AA

"This was my first live virtual learning experience. Excellent course and very effective delivery via the virtual format."

BFS

"Our team was very impressed with Inteq’s BSA training program and we will definitely be bringing this training back for other teams."

AL

"The course included a toolbox of best practice analysis techniques. Most importantly, the instructor explained how, when, and why to use these techniques."

AA

"This was my first live virtual learning experience. Excellent course and very effective delivery via the virtual format."

BFS

What's Included

  • Digital Badge of Completion
  • Personalized Certificate of Completion
  • Continuing Education Units (CEUs)
  • IIBA Professional Development Units (PDUs)
  • Electronic Comprehensive Course Manual
  • Supplemental Course Materials
Business Process Modeling Badge Final

Accreditation & Professional Affiliation

D93FA4E8-662D-487D-B936-0B7131BF22F6
78ACF404-0EE4-4824-947B-01C5E13C7843
18816967-D6C0-40FA-B573-2F927CC36751
DBFD33D3-72EA-4135-80F9-4A2303347B97
9E0E5731-15E0-4070-BAD4-42305A0F9D75
7C788A5B-5283-4BE9-89CA-90AD59EB7E58
6512A7FE-6A58-4972-AFC8-0C7700C7BB27
Please contact us and let's start a conversation to discuss your training objectives in more detail.
10%20Perilous%20Misconceptions%20of%20Censuring%20Current%20State%20Mapping%20&%20Analysis

10 Perilous Misconceptions of Censuring Current State Mapping & Analysis

This In-Depth 18-Page White Paper Includes:

  • Current State Mapping and Analysis - The Foundation for Business Transformation
  • The 5 Essential Business Analysis Questions
  • The 10 Perilous Misconceptions of Censuring Current State Mapping and Analysis
  • Key Best Practices and Perilous Traps to Avoid
  • Successful Business Transformation and Modernization
Download the Whitepaper