Business Process Modeling: Mapping, Metrics & Analysis | IIBA Endorsed
Live Virtual Open Enrollment Dec 6-8, 2022 10:30 - 3:30 ET
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Organizations today operate in a complicated, complex, rapidly changing globally competitive business environment. Business processes and supporting business systems must continually adapt to keep pace. Business processes however often evolve informally, ad-hoc and slowly.
The result is that many business processes are a tangled web of inefficient work activities, ambiguous policies and legacy procedures that consume resources and impede performance.
These same processes, unfortunately, are often a source for business systems requirements—requirements that reflect legacy business rules that that constrain rather than improve business processes.
Inteq’s Business Process Modeling 2-day training course uses BPMN (Business Process Modeling Notation) as the foundation for deep business analysis and engaging Subject Matter Experts (SMEs) and other stakeholders.
Participants learn best practice techniques and methods to coherently map (using BPMN), accurately measure and thoroughly analyze business processes and work activities across the organization.
The result is that participants acquire and can immediately apply professional level skills to connect with the business SMEs and stakeholders, discover and rapidly assimilate deep business knowledge, critically analyze and challenge existing processes, and deliver substantial ROI from analysis.
This deep level of engagement and analysis enables participants to design effective, efficient, agile forward-facing business processes and identify supporting business systems requirements.
Inteq’s Business Process Modeling training course is seamlessly integrated and cohesively organized around Inteq’s BPR360/Framework™—the Conceptual Blueprint for Business Transformation.
Inteq’s business analysis training courses have emerged as the gold standard for professional business analysis training—and are simply the most effective business analysis training courses available in the industry.
Inteq's Business Process Modeling provides analysts with the best practice techniques and methods to coherently map, accurately measure and thorougly analyze business processes and work activities across the organization.
The concepts and content of this course are based on years of best practices gleaned from thousands of business process interactions across the spectrum of industries and subject matter domains across the commercial and public sectors. It’s your roadmap for developing enterprise-level professional skills.
Participants in Inteq's Business Process Modeling training receive a comprehensive course workbook, supplemental materials, and a personalized Certificate of Completion indicating CEU (continuing education unit) credits awarded.
"I learned a great deal from this course. Examples used to describe scenarios are good, and the instructor used common everyday processes to highlight the concepts."
"The instructor is truly an expert and I learned a great deal from this training. I highly recommend this training for anyone that wants to improve their skills in this very critical analysis space."
"This course was fantastic! It was extremely helpful in modeling and analyzing business process."
Customer and business value
Business functions and processes
Why the current state matters
The three layers of analysis
Business Process Modeling Notation
Relationships and dependency
Events and external activities
The 7 W’s
Deconstructing work activities
BPMN Procedure Diagrams
Measures and metrics
Performance metrics and KPIs
Selecting measures, metrics and KPIs
Pain point gap analysis
KPI gap analysis
Strategic gap analysis
Root cause analysis
Participants map, measure and analyze a complex real-world business process case. This case study provides an invaluable template that participants can leverage to jump start and improve business process analysis in their organization.
Business and process change drivers
The process change continuum
The BPR360/Method™ for transition
Complementary process improvement methods
Customer engagement considerations
Leveraging frameworks and models