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Everything you need to build world-class business processes and modernize enterprise systems

Today’s rapidly changing business environment favors high-performing agile organizations capable of delivering extraordinary customer and business value.

Meeting this challenge often requires transformative change - and sustainable on-going improvement in business processes, organizational culture and supporting technologies.

The Inteq Group is uniquely qualified to assist your organization
with this challenge.
Download a Whitepaper

Customer Self-Service vs
Shifting Work?
The Distinction is Crucial


This 6-Page Whitepaper Includes:

• What is Customer Self-Service?
• Balancing High Tech with High Touch
• Self-Service vs. Transferring / Shifting Work
• Internal Transfer vs. External Transfer of Work
• Business Process Optimization vs. Sub-Optimization
• Win-Win Work Shifts & Customer Self Service Scenarios

Crossing the Chasm from Business Chaos to Business Agility


This In-Depth 12-Page Whitepaper Includes:

• Recognizing the Chasm
• Viewing your Organization from 360º
• The Business Process Change Continuum™
• The 5 Waypoints from Chaos to Agility
• Locating your Position on the Continuum
• The Transformation Process – Best Practice Tips

Lean: Getting Early Wins from BPM

 Lean: Getting Early Wins from BPM

This in-depth nine-page whitepaper includes:

• Lean concepts clearly explained
• Why apply Lean improvement concepts upfront?
• In-depth discussion of the 7 key sources of waste
• Customer Value Added (CVA) vs. Non Value Added (NVA) clearly defined
• The four question the comprise value creation
• Achieving early wins with minimal time and budget
• Essential best practice tips in applying Lean
• Using Lean to improvement enterprise agility
• Getting started with Lean

Inteq Client List (Partial)