Change Management Training Overview

Regardless of innovative process improvement ideas, brilliantly engineered software, detailed project plans and deep executive sponsorship, business transformation initiatives (BPR, I.T. modernization, etc.) often fail to deliver the intended transformational results.

An X Factor is a variable in a given situation that could have the most significant impact on the outcome. Change management at the individual, team and organization level is the X Factor in the success (or failure) in business transformation initiatives.

Change management is the people side of business transformation. Change simply does not happen by itself. Change needs to be cohesively and proactively managed. Change management integrates the transition of people, processes and technology from the current “as-is” state to a continually unfolding future state.

Change management deeply engages staff, supervisors, managers and leadership across the organization at all levels of the organization resulting in achieving project objectives and the realization of desired outcomes. Change management is indeed the X Factor in successful and sustainable transformation.

Inteq’s Change Management training course is your roadmap and playbook of techniques, skills and methods - gleaned from years of experience across the spectrum of business transformation and I.T. modernization projects – enabling you to successfully transition individuals, teams and organizations from the current as-is state to desired high-performing future states.

Inteq's business analysis training courses have emerged as the gold standard for professional business analysis training - and are simply the most effective business analysis training courses available in the industry.

Inteq's Change Management Training course is more than education; its transformation - for the participants, project teams and their organizations.

That’s why over 300,000 business and systems analysis professionals worldwide choose Inteq's business analysis training courses.

High Energy Training Program

Inteq's Change Management is a highly interactive high-energy training program. It’s specifically designed to enable you and your organization to succeed in today's rapidly changing, complex chaotic business environment.

The concepts and content of this course are based on years of best practices gleaned from thousands of business analysis interactions across the spectrum of industries and subject matter domains across the commercial and public sectors. It’s your roadmap for developing enterprise-level professional skills.

Participants in Inteq's Change Management training receive a comprehensive course workbook, supplemental materials, and a personalized Certificate of Completion indicating CEU (continuing education unit) credits awarded.

Introduction and Foundation

What is change management?
Transition vs. transformation
Drivers of Organizational Change
Business functions and processes
The business value of change management
Goals, objectives and success criteria

The Change Management Process

Change is a Process
Change management roles
Scoping change from 360°
The dynamics of organizational culture
Business process change continuum™
The change management roadmap
Agile change management

Ensuring Readiness for Change

Clarity of current vs. future state
Establishing performance metrics
Sponsor and stakeholder engagement
Risk assessment and countermeasures
Training and development planning
Communications planning
Building the case and socializing change

Proactively Managing Change

Being an agent of change
Engaging the change management team
Overcoming resistance to change
Managing the fog of transition
Monitoring and adjusting change
Syncing change with project management
Ensuring sustainability of change

Change Management Case Study

Participants analyze the current "as-is" and future "to-be" state of a complex cross-enterprise business process, assess the organization's readiness for change, and develop a change management strategy for transitioning for the current to future state. This case study provides an invaluable template that participants can leverage in their organization.

Practical Guidance

Transforming a hero culture
The myth of change by edict
Trending topics
Change management toolkit
Getting Started

Who Should Attend?

Business Analysts, Business Systems Analysts, Business Subject Matter Experts, Project Managers, Business and IT Professionals and anyone leading or facilitating change management in their organization.

Prerequisites:

None. Inteq’s Change Management training provides a comprehensive and cohesive approach to change management regardless of background and level of experience.

Change Management is an excellent companion and seamlessly integrates with any of our business analysis courses including Business Systems Analysis, Agile Business Analysis, Business Process Modeling, Business Process Reengineering, Logical Data Modeling and Soft Skills.

Learning Options:

Onsite Training: Onsite at your locations worldwide or via our live virtual classroom | Contact us for details.

Course Length:

2-Days

What’s included?

In addition to the world-class training, participants also receive a comprehensive course workbook - which is yours to keep, supplemental materials, a personalized Certificate of Completion and CEU (continuing education unit) credits.