Inteq's Business Systems Analysis Training Course provides a practical framework to identify, analyze, and specify business systems requirements. You will learn to apply intuitive diagrams and models, best practice frameworks, real-world scenarios and case studies.
You will master a modern business-oriented approach to business systems requirements analysis and software design specification to uncover deep business insights and translate them into clear, complete, and actionable Software Requirement Specification (SRS) documents via user story and use-case formats.
Join over 300,000 business and IT professionals trained by Inteq worldwide.
What You Will Learn
- How to elicit, analyze, and document business requirements
- The 5 types of requirements that form the foundation for business analysis
- To develop use cases and clear, concise, effective user stories
- Visual analysis techniques (e.g. process maps, activity diagrams) to capture and validate requirements
- AI techniques that amplify your skills and increase the speed and quality of analysis
- Specific questions that elicit deep business knowledge and surface "hidden" requirements
Who Should Attend
- Business Analysts and Systems Analysts
- Project Managers and Product Owners
- IT Developers, Citizen Developers and Subject Matter Experts (SMEs)
- Data Modelers, Architects and Technical Leads
- Anyone involved in defining or improving business systems
Course Benefits
- Drive systems improvement using proven analysis frameworks
- Actionable skills that can be immediately applied to real-world scenarios.
- Improve stakeholder communication and decision-making
- Reduce project risk and rework by getting the requirements right
- Enhance career opportunities with in-demand skills
- Earn CEUs and a digital certificate Of Completion
Course Format & Delivery Options
- Delivery: Live online, self-paced on-demand, or onsite
- Duration: 2 days | 16 Hours
- Certification: Certificate of Completion + CEUs
- Tools Provided: Templates, models, and frameworks for reuse
What Sets This Course Apart
- Taught by industry expert James Proctor and backed by real-world case studies.
- Actionable techniques trusted by leading business and government organizations – over 300,000 business and IT professionals trained worldwide
- Transformation - this is not just a training course, its a transformational experience that prepares you and your team to become trusted advisors in your organization
Register Now
Transform your analysis skills and elevate your impact. Add to cart (see side panel) and start learning as soon as today. Or, for Team Training, please contact us via the Team Training side panel to discuss your specific training goals and objectives - including 3, 4 and 5-day hybrid and bootcamp training programs.
Course Outline
Framework And Key Concepts
10 myths of analysis
Deep vs. superficial vs. Agile analysis
Business vs. business systems requirements
The 5 essential business analysis questions
Defining Baseline Requirements
Business functions, processes and work activities
The 5 types of business system requirements
The Interaction Content Diagram: actors and interactions
Components of a use case | Summary-level use cases
Analyzing And Extending Requirements
Extending baseline requirements
The interaction flow of events
Break-fix scenario analysis (the secret sauce of analysis)
Defining Information Requirements
The business vocabulary
Entity types | Attributes | Relationships
Entity relationship diagram (ERDs) basics
Analyzing And Extending Info Requirements
State transition analysis
State transition diagramming
Business analytics requirements
BSA-At-Scale Case Study
Participants analyze a complex real-world business space and identify and define business and user requirements. This case study provides an invaluable template that participants can leverage to jump start and improve business systems analysis in their organization.
Leveraging AI Prompt Engineering*
Overview of Generative AI (GenAI)
The secret sauce: Asking the right questions via prompt engineering
Applying AI prompt engineering to identifying business systems requirements.
Elicitation And Collaboration
The quality of the conversation
Identifying and engaging SMEs and stakeholders
Sources of business knowledge
Facilitated workshops
Practical Guidance
Maps, models & diagrams
Scaling analysis
Critical success factors
* Before using AI as part of your business systems analysis toolkit, it's essential to first deeply understand business systems analysis first principles concepts and best practice skills, techniques and methods provided in this course. You can then leverage this knowledge via GenAI prompt engineering to amplify and enhance the speed and quality of analysis.
These blog posts collectively reinforce the core themes of the Business Systems Analysis Training Course, offering practical insights and aligning with the course's focus on modern techniques, AI integration, and role clarity in business systems analysis.
- Business Systems Analysis Tools
This post delves into tools that enhance speed and value in business systems analysis, aligning closely with the course's emphasis on modern, business-oriented approaches to requirements analysis and software design specification. - How AI Is Transforming Business Systems Analysis
Explores the integration of AI in business systems analysis, reflecting the course's focus on leveraging AI concepts and techniques to amplify analysis skills. - Business Analyst vs. Business Systems Analyst: Key Differences and Overlaps
Clarifies the distinctions and overlaps between roles, pertinent to course participants aiming to understand their position within the analysis process. - How to Analyze a Business System
Provides a step-by-step guide to business system analysis, directly supporting the course's objective of mastering a modern approach to requirements analysis. - The Most In-Demand Skills for Business Systems Analysts
Highlights essential skills for business systems analysts, complementing the course's goal of equipping participants with actionable skills for real-world scenarios.
OK, there is not a box per se, the content is digital. In addition to 2-days/16 hours of expert instruction you receive:
- Digital Badge of Completion
- Personalized Certificate of Completion
- ACCET Continuing Education Units (CEUs)
- IIBA Professional Development Units (PDUs)
- Electronic (PDF) Comprehensive Course Manual
- Case Study Materials
- Supplemental Course Materials
- Anytime eLearning™: Self-Paced Training For Busy Professionals
Inteq’s Anytime eLearning™ provides the perfect option for individuals and small groups to acquire professional level analysis skills as-needed and just-in-time. The course is designed for two days, but Anytime eLearning™ allows self-paced learning. Course access is 90 days, with most participants finishing in 1-3 weeks. Start training as soon as today!
- Live Virtual Classroom: Instructor Led | Live Online. Inteq's innovative Live Virtual Classroom approach brings the benefits of traditional classroom training into a live virtual environment.
- Live Team Training (Virtual or Onsite): Inteq’s Business Systems Analysis 2-day training course can be tailored to your organization’s training objectives and can be combined with other Inteq courses to create a 3, 4 and 5-day hybrid training program.
- Enterprise training for the entire organization.
None. Inteq's Business Systems Analysis training course provides a comprehensive and cohesive approach to systems analysis regardless of background and level of experience.
Business Systems Analysis seamlessly integrates with:
Bring Your Team Together For a Live High-Impact Shared Training Experience

2, 3, 4 and 5-Day
Customized Training Options
eLearning + Live Coaching
Anytime, Anywhere, Any Device
Self Paced | 16 Hours | 90-Day Access
Continuing Education Credits:
16 IIBA PDUs | 1.6 ACCET CEUs
Tuition: $695
* Save 10% off the total tuition if 3 or more 16-hour eLearning courses are purchased together. The tuition savings is displayed in the cart and at checkout.
Questions or need additional info? Contact us at 800.719.4627 or reach out here We look forward to assisting you!