Curriculum at a glanceSection 1 — Aligning BPR With StrategyBPR aligns strategic intent with operational execution by focusing on customer value, enterprise-level outcomes, transformational thinking, and identifying strategic drivers that shape meaningful organizational change.
Section 2 — BPR Foundational ConceptsFoundational BPR concepts establish the principles, lifecycle stages, core analysis questions, current-state value, and clear distinction between business and system requirements essential for effective transformation.
Section 3 — Essential Best-Practice ToolboxThe BPR toolbox provides a 360° enterprise view, workflow and operational tools, enterprise-level frameworks, and proven best-practice patterns to accelerate discovery and transformation design.
Section 4 — Digital Transformation TechniquesDigital transformation techniques integrate agile future-state thinking, digital-first models, modern technology enablers, the DANCE framework, and digital capabilities that elevate redesigned processes and operating models.
Section 5 — Process Automation TechniquesAutomation techniques span BPA, RPA, and Agentic AI, helping organizations identify automation opportunities and balance human expertise with technology to optimize performance and outcomes.
Section 6 — BPR at Scale - Case StudyThe case study guides participants through mapping a complex process, identifying gaps, assessing automation options, designing scalable future states, and applying BPR as an organizational template.
Section 7 — Transition From Current to Future StateTransitioning to the future state involves prioritizing work, operationalizing deliverables, managing organizational change, monitoring progress, and establishing governance for sustainable long-term transformation.
Section 8 — Practical GuidancePractical guidance covers capability maturity, key knowledge sources, GenAI-driven insight discovery, stakeholder engagement, and ensuring clarity and alignment throughout the BPR initiative.
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