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Critical Thinking
Empower Rational Discussion, Objective Analysis, and Fact-Based Decision Making


IIBA Endorsed Education Provider| ACCET Acccredited 

Empower rational discussion, objective analysis and fact-based decisions, at all levels, with Inteq's Critical Thinking training course. Critical thinking is crucial for effective, efficient agile operations in today's globally competitive business landscape, where clarity is key.

Critical thinking involves systematically conceptualizing, analyzing, synthesizing and evaluating information to guide analysis and action. Critical thinking emphasizes questioning, rather than accepting, information - promoting thoughtful decisions based on evidence, reason, and logic rather than impulse or emotion. Critical thinking is invaluable, where decisions have significant financial, operational, and reputational consequences.

Inteq’s Critical Thinking training course is essential to ensure that process improvement and supporting IT solutions are aligned with strategic objectives to optimize customer and business value. By fostering a culture of critical thinking, organizations enhance productivity, innovation, agility, and adaptability.

Course Highlights

  • Techniques to pose insightful, evidence-based questions that challenge assumptions constructively
  • Develop the confidence to professionally question legacy processes and preconceptions
  • Strengthen your ability to make clear, objective, fact-based decisions
  • Improve engagement and collaboration with SMEs, stakeholders, and cross-functional teams
  • Enhance problem-solving skills by applying structured thinking frameworks to complex challenges
  • Increase clarity and speed of communication and decision-making within teams
  • Foster a collaborative, analytical culture across your department or organization
  • Learn how to systematically evaluate information to support high-quality analysis and action

Who Should Attend

  • Business and Systems Analysts aiming to align technology solutions with business needs
  • Process Improvement Professionals responsible for operational effectiveness and change
  • Data Analysts who need to synthesize and interpret data into actionable insights
  • Subject Matter Experts (SMEs) involved in guiding or validating business decisions
  • Project and Program Managers who must make high-stakes decisions based on competing inputs
  • Operational Leaders and Mid-Level Managers responsible for driving clarity and performance
  • IT and Business Stakeholders collaborating to deliver integrated, value-driven outcomes
  • Anyone involved in analysis, problem solving, or strategic decision making at any level.

Why Choose Inteq’s Critical Thinking Training Course

  • Builds critical thinking as a core organizational capability, not just an individual skill.
  • Promotes a shared language and framework for rational analysis and collaboration.
  • Helps your team move from reactive to proactive problem-solving.
  • Expert-Led Instruction: Learn from professionals with deep experience
  • Flexible Delivery: Team Training customized for your team’s unique needs
  • Transformation: This is not just a training course but a transformational experience that prepares you and your team to become trusted advisors in your organization
  • Industry-Proven Techniques: Align your skill set with what employers and clients demand using real-world best-practice frameworks and case studies
  • Accredited Courses: Offering ACCET Continuing Education Units (CEUs) and IIBA Professional Development Units (PDUs)
  • Trusted by leading organizations across industries – over 300,000 business and IT professionals trained worldwide

Course Outline

Framework And Key Concepts

What is Critical Thinking?

Key Components of Critical Thinking

The Importance of Critical Thinking

Foundational Critical Thinking Skills

First Principals - Logic and Reasoning

Fallacies

Assumptions

Evidence Evaluation

Argument Analysis

Inquiry and Analysis

Questioning Techniques

Perspective Taking

Cognitive Biases

Inference

Conceptual Clarity

Contextual Understanding

Contextual Awareness

Reflective Thinking

Skepticism

Reliability and Credibility

Critical Thinking Case Study

Participants apply critical thinking to a complex set of business cases and scenarios. This case study provides an invaluable template to jump start the application of critical thinking in your business analysis activities.

Domain Specific Application

Business Systems Requirements

Business Process Improvement

Business Cases

Strategy and Execution

Enterprise Application

Decision Making

Problem Solving

Innovation and Creativity

Practical Guidance

Sources of Business Knowledge

Engaging SMEs and Other Stakeholders

Framework for Critical Thinking

Appendix: Overview of Related “Thinking” Frameworks

Strategic Thinking | Systems Thinking | Design Thinking

Learning Objectives | You Will Learn | Key Benefits
  • Improve the objectivity of analysis.
  • Pose critical and insightful questions.
  • Professionally and tactfully question legacy precepts.
  • Enable fact-based decision making.
  • Deeply engage Subject Matter Experts (SMEs) and other stakeholders.
  • Promote thoughtful decisions based on evidence, reason, and logic.
  • Facilitate effective problem solving.
  • Conduct balanced risk analysis.
  • Increase innovation and creativity.
  • Improve team communication.
  • Increase the speed and quality of analysis and decision making.
  • Foster a collaborative culture.
  • … and much more.
What’s In the box?

OK, there is not a box per se, the content is digital. In addition to 2-days/16 hours of expert instruction you receive:

  • Digital Badge of Completion
  • Personalized Certificate of Completion
  • ACCET Continuing Education Units (CEUs)
  • IIBA Professional Development Units (PDUs)
  • Electronic (PDF) Comprehensive Page Course Manual
  • Case Study Materials
  • Supplemental Course Materials
Learning Options:
  • Live Virtual Classroom: Instructor Led | Live Online. Inteq's innovative Live Virtual Classroom approach brings the benefits of traditional classroom training into a live virtual environment.

  • Live Team Training (Virtual or Onsite): Inteq’s Business Systems Analysis 2-day training course can be tailored to your organization’s training objectives and can be combined with other Inteq courses to create a 3, 4 and 5-day hybrid training program.

  • Enterprise training for the entire organization.
Prerequisites:

None. Inteq’s Critical Thinking training course provides a comprehensive and cohesive approach to applying critical thinking concepts and techniques regardless of background and level of experience.

However, Critical Thinking integrates seamlessly with the following courses:

Bring Your Team Together For a Live High-Impact Shared Training Experience

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Schedule a Free Consultation

2, 3, 4 and 5-Day
Customized Training Options

"Our team was very impressed with Inteq’s BSA training program and we will definitely be bringing this training back for other teams."

AL

"The course included a toolbox of best practice analysis techniques. Most importantly, the instructor explained how, when, and why to use these techniques."

AA

"This was my first live virtual learning experience. Excellent course and very effective delivery via the virtual format."

BFS

"Our team was very impressed with Inteq’s BSA training program and we will definitely be bringing this training back for other teams."

AL

"The course included a toolbox of best practice analysis techniques. Most importantly, the instructor explained how, when, and why to use these techniques."

AA

"This was my first live virtual learning experience. Excellent course and very effective delivery via the virtual format."

BFS

What's Included

  • Digital Badge of Completion
  • Personalized Certificate of Completion
  • Continuing Education Units (CEUs)
  • IIBA Professional Development Units (PDUs)
  • Electronic Comprehensive Course Manual
  • Supplemental Course Materials
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Accreditation & Professional Affiliation

D93FA4E8-662D-487D-B936-0B7131BF22F6
78ACF404-0EE4-4824-947B-01C5E13C7843
18816967-D6C0-40FA-B573-2F927CC36751
DBFD33D3-72EA-4135-80F9-4A2303347B97
9E0E5731-15E0-4070-BAD4-42305A0F9D75
7C788A5B-5283-4BE9-89CA-90AD59EB7E58
6512A7FE-6A58-4972-AFC8-0C7700C7BB27
Please contact us and let's start a conversation to discuss your training objectives in more detail.

10 Perilous Misconceptions of Censuring Current State Mapping & Analysis

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Register and start training as soon as today! Or, contact us for details at info@inteqgroup.com or 800.719.4627 to discuss your business analysis training objectives and how Inteq's Business Systems Analysis training can help you in achieving those objectives.
Business-Analyst-Questions-Inteq-Nov2013

10 Perilous Misconceptions of Censuring Current State Mapping & Analysis

This In-Depth 18-Page White Paper Includes:

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