Critical Thinking Training Course
Empower Rational Discussion, Objective Analysis, and Fact-Based Decision Making


IIBA Endorsed Education Provider| ACCET Acccredited 

Inteq's Critical Thinking Training Course empowers professionals with the skills to assess information objectively, engage in rational discussion, conduct objective analysis and make sound, evidence-based decisions, at all levels of the organization.

This course is ideal for navigating complex problems and making informed recommendations in fast-paced business environments. Critical thinking is invaluable, where decisions have significant financial, operational, and reputational consequences.

Inteq’s Critical Thinking training course is essential to ensure that process improvement and supporting IT solutions are aligned with strategic objectives to optimize customer and business value. 
.

What You Will Learn

  • Apply structured thinking to assess data, assumptions, and arguments
  • Distinguish facts from opinions and spot logical fallacies
  • Strengthen decision-making under pressure and ambiguity
  • Use frameworks for problem analysis and scenario evaluation
  • Communicate reasoning and recommendations with confidence
  • Integrate critical thinking into daily business practices

Who Should Attend

  • Business Analysts, Systems Analysts, and Business Strategists
  • Project Managers and Decision Makers
  • Team Leaders, Supervisors and Managers
  • Operations, IT, and Finance Professionals
  • Anyone who regularly solves problems or makes recommendations

Course Benefits

  • Improve clarity and accuracy in decision-making
  • Reduce errors and biases in problem solving
  • Increase influence by presenting sound arguments and solutions
  • Navigate complexity and uncertainty with greater confidence
  • Develop habits that support strategic thinking and analysis

Course Format & Delivery Options

  • Delivery: Live online, self-paced on-demand, or onsite
  • Duration: 2 days | 16 Hours
  • Certification: Certificate of Completion + CEUs
  • Tools Provided: Templates, models, and frameworks for reuse

What Sets This Course Apart

  • Designed and led by industry expert James Proctor
  • This course delivers real-world relevance through practical exercises, decision-making simulations, and structured frameworks
  • Inteq’s approach balances intellectual rigor with actionable techniques, enabling professionals to apply critical thinking immediately in high-stakes scenarios
  • Transformation: This is not just a training course but a transformational experience that prepares you and your team to become trusted advisors in your organization

Register Now

Ready to enhance critical thinking skills for better business decisions? For Team Training, please contact us via the Team Training side panel to discuss your specific training goals and objectives - including 3, 4 and 5-day hybrid and bootcamp training programs.

Course Outline

Framework And Key Concepts

What is Critical Thinking?

Key Components of Critical Thinking

The Importance of Critical Thinking

Foundational Critical Thinking Skills

First Principals - Logic and Reasoning

Fallacies

Assumptions

Evidence Evaluation

Argument Analysis

Inquiry and Analysis

Questioning Techniques

Perspective Taking

Cognitive Biases

Inference

Conceptual Clarity

Contextual Understanding

Contextual Awareness

Reflective Thinking

Skepticism

Reliability and Credibility

Critical Thinking Case Study

Participants apply critical thinking to a complex set of business cases and scenarios. This case study provides an invaluable template to jump start the application of critical thinking in your business analysis activities.

Domain Specific Application

Business Systems Requirements

Business Process Improvement

Business Cases

Strategy and Execution

Enterprise Application

Decision Making

Problem Solving

Innovation and Creativity

Practical Guidance

Sources of Business Knowledge

Engaging SMEs and Other Stakeholders

Framework for Critical Thinking

Appendix: Overview of Related “Thinking” Frameworks

Strategic Thinking | Systems Thinking | Design Thinking

Top 5 Most Relevant Blog Posts
  1. Asking the Right Business Questions Changes Everything
    Core to critical thinking is framing questions that lead to meaningful insight. This post aligns directly with the course’s emphasis on curiosity, clarity, and inquiry.

  2. Never Conflate Understanding a Process with Improving a Process
    Emphasizes critical differentiation—thinking before acting. It reinforces structured observation, analysis, and the discipline to pause before recommending change.

  3. Top 12 Business Analysis Barriers – #1: Limited People Resources
    Highlights systemic reasoning around organizational constraints. Critical thinkers must diagnose root causes of underperformance—this blog reflects that mindset.

  4. The Art of Scenario Analysis
    Scenario analysis requires structured critical thinking to explore assumptions, risks, and outcomes. This blog complements the course's frameworks for analytical forecasting.

  5. Stupid Questions in Business Analysis
    A thought-provoking post that challenges the reader to rethink what makes a question “smart.” It promotes intellectual humility and the courage to explore ambiguity—key traits of strong critical thinkers.

 

What’s In the box?

OK, there is not a box per se, the content is digital. In addition to 2-days/16 hours of expert instruction you receive:

  • Digital Badge of Completion
  • Personalized Certificate of Completion
  • ACCET Continuing Education Units (CEUs)
  • IIBA Professional Development Units (PDUs)
  • Electronic (PDF) Comprehensive Page Course Manual
  • Case Study Materials
  • Supplemental Course Materials
Learning Options:
  • Live Virtual Classroom: Instructor Led | Live Online. Inteq's innovative Live Virtual Classroom approach brings the benefits of traditional classroom training into a live virtual environment.

  • Live Team Training (Virtual or Onsite): Inteq’s Business Systems Analysis 2-day training course can be tailored to your organization’s training objectives and can be combined with other Inteq courses to create a 3, 4 and 5-day hybrid training program.

  • Enterprise training for the entire organization.
Prerequisites:

None. Inteq’s Critical Thinking training course provides a comprehensive and cohesive approach to applying critical thinking concepts and techniques regardless of background and level of experience.

Critical Thinking integrates seamlessly with the following courses: