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Change Management Training Course

Mastering the X Factor in Business Transformation
Download a PDF of Course Overview and Outline
Registration & Tuition Information
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Change Management Training Overview



Regardless of innovative process improvement ideas, brilliantly engineered software, detailed project plans and deep executive sponsorship, business transformation initiatives (BPR, I.T. modernization, etc.) often fail to deliver the intended transformational results.

An X Factor is a variable in a given situation that could have the most significant impact on the outcome. Change management at the individual, team and organization level is the X Factor in the success (or failure) in business transformation initiatives.

Change management is the people side of business transformation. Change simply does not happen by itself. Change needs to be cohesively and proactively managed. Change management integrates the transition of people, processes and technology from the current “as-is” state to a continually unfolding future state.

Change management deeply engages staff, supervisors, managers and leadership across the organization at all levels of the organization resulting in achieving project objectives and the realization of desired outcomes. Change management is indeed the X Factor in successful and sustainable transformation.

Inteq’s Change Management training course is your roadmap and playbook of techniques, skills and methods - gleaned from years of experience across the spectrum of business transformation and I.T. modernization projects – enabling you to successfully transition individuals, teams and organizations from the current as-is state to desired high-performing future states. 

Inteq's business analysis training courses have emerged as the gold standard for professional business analysis training - and are simply the most effective business analysis training courses available in the industry.

Inteq's Change Management Training course is more than education; its transformation - for the participants, project teams and their organizations.

That’s why over 300,000 business and systems analysis professionals worldwide choose Inteq's business analysis training courses.

High Energy Training Program


Inteq's Change Management is a highly interactive high-energy training program. It’s specifically designed to enable you and your organization to succeed in today's rapidly changing, complex chaotic business environment.

The concepts and content of this course are based on years of best practices gleaned from thousands of business analysis interactions across the spectrum of industries and subject matter domains across the commercial and public sectors. It’s your roadmap for developing enterprise-level professional skills.

Participants in Inteq's Change Management training receive a comprehensive course workbook, supplemental materials, and a personalized Certificate of Completion indicating CEU (continuing education unit) credits awarded.

Change ManagementTraining Course Outline

Introduction and Foundation
  • What is change management?
  • Transition vs. transformation
  • Drivers of Organizational Change
  • Business functions and processes
  • The business value of change management
  • Goals, objectives and success criteria
The Change Management Process
  • Change is a Process
  • Change management roles
  • Scoping change from 360°
  • The dynamics of organizational culture
  • Business process change continuum™
  • The change management roadmap
  • Agile change management
Ensuring Readiness for Change
  • Clarity of current vs. future state
  • Establishing performance metrics
  • Sponsor and stakeholder engagement
  • Risk assessment and countermeasures
  • Training and development planning
  • Communications planning
  • Building the case and socializing change
Proactively Managing Change
  • Being an agent of change
  • Engaging the change management team
  • Overcoming resistance to change
  • Managing the fog of transition
  • Monitoring and adjusting change
  • Syncing change with project management
  • Ensuring sustainability of change
Change Management Case Study
Participants analyze the current "as-is" and future "to-be" state of a complex cross-enterprise business process, assess the organization's readiness for change, and develop a change management strategy for transitioning for the current to future state. This case study provides an invaluable template that participants can leverage in their organization.
Practical Guidance
  • Transforming a hero culture
  • The myth of change by edict
  • Trending topics
  • Change management toolkit
  • Getting Started
Who Should Attend?
Business Analysts, Business Systems Analysts, Business Subject Matter Experts, Project Managers, Business and IT Professionals and anyone leading or facilitating change management in their organization. 
Prerequisites:
None. Inteq’s Change Management training provides a comprehensive and cohesive approach to change management regardless of background and level of experience.

Change Management is an excellent companion and seamlessly integrates with any of our business analysis courses including Business Systems Analysis, Agile Business Analysis, Business Process Modeling, Business Process Reengineering, Logical Data Modeling and Soft Skills.
Learning Options:
Anytime eLearning™: Anytime | Anywhere | Any Device | Self-Paced

Onsite Training: Onsite at your locations worldwide or via our live virtual classroom | Contact us for details.
Course Length:
The course is designed for two full days of training. However, Anytime eLearning™ participants can learn at their own pace and on their own schedule.

Participants to go back and review the material at their own pace and time schedule to reinforce and further internalize the concepts.

Anytime eLearning™ participants have 45-days to complete the course and most participants typically complete the training over 1-3 weeks.
What’s included?
In addition to the world-class training, participants also receive a comprehensive course workbook - which is yours to keep, supplemental materials, a personalized Certificate of Completion and CEU (continuing education unit) credits.
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Key Skills & Techniques that You Will Learn:

  • Manage the people side of business transformation
  • Develop a winning change management strategy
  • Assess your organization’s readiness for change
  • Create an effective communications plan
  • Proactively manage resistance to change
  • Successfully engage staff, management and leadership
  • Become a high-performing agent of change
  • ... and much more

What is the Next Step?

Inteq's business and systems analysis training courses are available via Anytime eLearning™ and private group training onsite at your locations worldwide or via our live virtual classroom.

Register and start training as soon as today! Or, contact us for details at info@inteqgroup.com or 800.719.4627 to discuss your business analysis training objectives and how Inteq's Business Systems Analysis training can help you in achieving those objectives.
Transforming-a-Hero-Culture

Change Management Best Practice White Paper
Transforming a Hero Culture

This In-Depth Five-Page Whitepaper Includes:

  • Recognizing a Hero Culture
  • The Myth of Hero Based Work
  • Why Heroes Impeded an Organization
  • The Strategic Inflection Point
  • Stuck in a Hero Culture?
  • Transforming a Hero Culture
  • Creating Scalable Agile Business Process
  • Embracing Heroes to Optimize Enterprise Value
Download the Whitepaper as a PDF