What You Will Learn
- Map current-state (As-Is) and design future-state (To-Be) processes
- Surface critical inefficiencies, redundancies, and process breakdowns that hinder operational effectiveness.
- Identify hidden bottlenecks and pain points that contribute to delays, rework, and increased cost.
- Reveal functional silos and disconnects that create fragmentation and limit cross-departmental collaboration.
- Apply the BPMN business process modeling standards
- Link processes to organizational goals and performance metrics
- Use process analysis to support business transformation initiatives
Who Should Attend
- Business Analysts, Systems Analysts, Process Analysts
- Operations and Project Managers
- IT and Systems Professionals
- Change Management Leaders
- Business Architects and Subject Matter Experts (SMEs)
- Anyone involved in business process improvement
Course Benefits
- Enhance your ability to streamline and improve business operations
- Build stakeholder confidence with clear, effective process models
- Strengthen cross-functional collaboration and communication
- Position yourself as a leader in organizational efficiency and innovation
- Increase your value in roles focused on process excellence
What's In the "Box"
- Duration: 2 days | 16 Hours
- Credentials: Personalized Digital Badge & Certificate of Completion + CEUs + IIBA PDUs
- Materials: Comprehensive Course Manual PDF + Case Study, Templates, Models, and Frameworks
- Prerequisites: None. Inteq’s Business Process Modeling provides a comprehensive and cohesive approach to business process mapping, measurement and analysis regardless of background and level of experience.
What Sets This Course Apart
- This course is led by industry expert James Proctor and includes real-world case studies to reinforce concepts in practical, relatable ways.
- Inteq’s proven methodology and decades of experience make this course a trusted choice for professionals seeking real results in process improvement and analysis.
- Transformation: This is not just a training course but a transformational experience that prepares you and your team to become trusted advisors in your organization. Participants leave with actionable skills and a toolkit they can use immediately.
About the Instructor

James Proctor
Co-Founder and Managing Director, The Inteq Group, Inc.
James Proctor is co-founder and Managing Director for The Inteq Group, Inc., and author of Mastering Business Chaos. He frequently lectures on business strategy, innovation and business transformation and serves on the board of commercial and non-profit organizations. Proctor is the author of Inteq’s acclaimed Business Analysis training series - reaching over 300,000 business and I.T. professionals worldwide.
Contact Us to Discuss Your Training Objectives