This is the second briefing in Inteq's agentic AI series. The focus here is identifying high-impact AI agent opportunities inside your business processes: agents that optimize how work gets done across the enterprise. Personal agents are a separate topic.

In this short video, James Proctor (Managing Director, Inteq Group) presents three real-world examples of Business Process Reengineering (BPR)—and explains how BPR differs from ongoing process management (BPM). Through clear case studies, he illustrates how organizations can achieve breakthrough performance by fundamentally redesigning their operations for efficiency, speed, and customer value

Training Course: Business Process Reengineering

Effective business analysis begins with asking the right questions. In this video, James Proctor introduces five essential, high-leverage questions that empower business analysts to move beyond surface-level requirements and uncover deeper business needs. Rooted in best practices, these questions help frame problems, assess current performance, identify gaps, and clarify future-state objectives. Whether you’re leading a discovery session or validating requirements, these questions form the foundation for delivering real business value.

Training Course:  Business Systems Analysis

Six essential steps for successful Business Process Reengineering (BPR), infused with strategic “secret sauce.” Defining and mapping current processes, analyzing gaps, uncovering improvement opportunities (including future-oriented ones), designing future-state workflows, and more—while emphasizing strategic alignment and real-world application for transformative results.

Training Course: Business Process Reengineering

Top 10 best practices for business process modeling. Covering essentials from accurate current‑state mapping andusing standard notation, to balancing depth versus clarity, ensuringscope completeness, and walking the map in real-world settings, equipping business analysts with proven methods to build clear, credible, and actionable process models that drive transformation.