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In Part 3 of Inteq Group’s RPA video series, James Proctor delves into the critical dynamic between human judgement and automated systems. Breaking down how tasks can be divided, with bots handling routine, rule-based work, while humans focus on strategic thinking, oversight, and exception management. The video provides practical guidance on defining boundaries, roles, and governance to ensure a balanced integration of people and technology—helping organizations achieve efficiency without sacrificing insight or control.
