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ITIL Leader

Alignment of Digital Business Strategy With IT Strategy
Download a PDF of Course Overview and Outline

ITIL Leader Course Overview

 

Digital and IT Strategy

Inteq2_ITIL ITSM 02 ITL-1The pace of evolution in the digital world has never been so fast, and organizations need to be flexible and adapt to the ever-changing environment to continue providing exceptional value to their customers while remaining competitive in the marketplace.

This 18-hour course (two full-days + a half-day 3rd day) adds a new perspective to the ITIL suite and elevates the discussion around ITIL concepts to a strategic level among business leaders and aspiring leaders.

Who Should Attend?


Program participants include IT Leadership and Management, Business and Systems Analysts, IT and Business Process Consultants, Business Managers, Business Process Owners, IT Developers and DevOps, Technical Team Leads and Members, IT Support Staff, Service Providers, System Integrators and anyone involved in aligning IT and Business Strategy...

Prerequisites


Inteq’s ITIL Foundation 3-day training
867720456

Learning Objectives

This course focuses on the alignment of digital business strategy with IT strategy. Participants acquire an understanding of:

  • How disruption from new technologies impacts every industry;
  • How business leaders are responding;
  • How to build an effective IT and digital strategy;
  • How to implement an effective IT and digital strategy;
  • How to tackle digital disruption and drive success


Participants receive a comprehensive course workbook, sample exam questions, a personalized certificate of completion,
supplemental materials and an Exam voucher. Participants earn their ITIL Leader: Digital and IT Strategy Certification.

ITIL Leader Badge Final

Participants Receive

  • Digital Badge of Completion
  • Personalized Certificate of Completion
  • Continuing Education Units (CEUs)
  • IIBA Professional Development Units (PDUs)
  • Electronic Comprehensive Course Manual
  • Supplemental Course Materials
Download a PDF of Course Overview and Outline

What is the Next Step?

Inteq’s ITIL Leader is available on-site at your location or virtual on-site. Let’s start a conversation to discuss your ITSM/ITIL objectives in more detail.
Contact Chandra Galloway at 800.719.4627 or cgalloway@inteqgroup.com