Highly interactive and collaborative 2-day workshop
None. However, ITIL Implementation Workshop Part I is a prerequisite to ITIL Implementation Workshop Part II
Participants receive a comprehensive course workbook, supplemental materials, and a personalized Certificate of Completion indicating CEU
(continuing education unit) credits awarded.
The prior sections of the course focused on developing a baseline framework for implementing ITIL. The focus of this section is to extend and tailor the baseline framework to the specific and unique requirements of your organization’s business and IT environment.
Inteq is an IIBA endorsed education provider and participants in our training courses receive IIBA Professional Development (PD) hours. Inteq training courses also apply to CBAP® Certification and CCBA® Certification.
ITIL Implementation Workshop Part I is aligned with ITIL v3 and ITIL 4, BABOK® Version 3.0 Business Analysis Body of Knowledge – including the Agile Extension to BABOK® as well as the PMBOK® Guide - Fifth Edition and PMI’s Requirements Management – A Practice Guide.